Nurse Clinician (Nurse Navigator/Case Manager) - Emergency Department - 60%

UIOWA•Iowa City, IA

1d•Onsite

About The Position

University of Iowa Health Care’s Care Coordination Division is seeking a Nurse Clinician/Nurse Navigator to function as a clinical nurse expert and care coordinator within the Emergency Department. The role facilitates transitions across the continuum of care and serves as an administrative and clinical liaison to optimize quality health care delivery. The nurse uses clinical assessment and screening tools, reinforces education, follows up on plan-of-care recommendations, and guides the use of cost-effective resources. The position manages a specified population and works with an interdisciplinary team that may include patient-care staff, providers, patients, families, support services, and community resources. This is a 60% position with Monday-through-Friday, 8-hour shifts, primarily between 7:00 a.m. and 6:00 p.m. The position may require holiday work based on division needs and occasional weekend coverage for vacationing weekend-option staff. It is a regular salaried position located in Iowa City, Iowa.

Requirements

Baccalaureate degree in Nursing.
3–5 years of clinical nursing experience as a registered nurse.
Current license to practice nursing in Iowa, or ability to obtain licensure by the date of hire.
Experience working with an interdisciplinary team.
Excellent organizational, critical-thinking, and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency in computer applications, including Microsoft Excel, Word, and PowerPoint.

Nice To Haves

Previous experience in case management.
Professional Master of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader, or a master’s degree in nursing (MSN, MA).
Previous experience involving high-volume public-contact customer service.
Certification in case management (ACM, CCM, CMAC).
Previous experience with EPIC.

Responsibilities

Perform transition-planning activities at the onset of and throughout hospitalization, using clinical skills to create and update personalized transitional care plans.
Complete or ensure completion of initial assessments for inpatient and observation patients to identify barriers affecting length of stay and discharge planning, patient needs, available resources, and anticipated resource needs for successful transitions.
Collaborate with providers and other health care team members to manage length of stay and determine the appropriate level of care for transition planning.
Assist with discharge-planning referrals for patients with continuum-of-care needs, including post-acute facilities, home care, and hospice.
Communicate the plan of care to care-team members and patients or caregivers to support patient and staff satisfaction.
Intervene to maintain care progression when the plan deviates.
Participate in multidisciplinary huddles, incorporate evidence and best-practice outcomes into the plan, and communicate the plan to the health care team, including estimated length of stay, discharge barriers, and anticipated disposition.
Identify what is needed from the team to facilitate the plan.
Provide assessment, brief counseling, information, referrals, and other resource assistance to patients and families as needed.
Identify high-risk social situations and coordinate resources to promote follow-up care.
Arrange community services before discharge to meet post-discharge needs, recognizing and documenting patient choice of service providers.
Participate in Care Coordination initiatives or other projects according to departmental and organizational monitors.
Perform other duties as assigned to ensure departmental objectives are fulfilled.