Nurse Clinician (Nurse Navigator/Case Manager) - Emergency Department - 60%25

University of Iowa•Iowa City, IA

2d•Onsite

About The Position

University of Iowa Health Care’s Care Coordination Division is seeking a Nurse Clinician/Nurse Navigator to function as a clinical nurse expert and care coordinator within the Emergency Department. The role facilitates seamless transitions across the continuum of care and serves as an administrative and clinical liaison to optimize health care delivery through clinical assessment and screening, education reinforcement, follow-up on plan-of-care recommendations, and guidance in using cost-effective resources. The position manages a specified patient population and works closely with an interdisciplinary team, including patient care staff, providers, patients, families, support services, and community resources. The role includes transition planning, assessment of barriers and needs, discharge planning, communication and coordination with care teams, and arranging appropriate post-discharge services. This is a 60% position. The schedule is Monday through Friday, with 8-hour shifts primarily between 7:00 AM and 6:00 PM. Holiday work may be required according to divisional needs, and occasional weekends may be required to cover vacation for weekend-option staff. The position is a regular salaried role located in Iowa City, Iowa.

Requirements

Baccalaureate degree in Nursing.
3–5 years of clinical nursing experience as a registered nurse.
Current license to practice nursing in Iowa, or ability to obtain licensure by the date of hire.
Experience working with an interdisciplinary team.
Excellent organizational, critical-thinking, and problem-solving skills.
Excellent written and verbal communication skills.
Proficiency in computer applications, including Microsoft Excel, Word, and PowerPoint.

Nice To Haves

Previous experience in case management.
Professional Master of Nursing and Healthcare Practice (MNHP), MSN/Clinical Nurse Leader, or a master’s degree in nursing (MSN, MA).
Previous experience involving high-volume public-contact customer service.
Certification in case management (ACM, CCM, CMAC).
Previous experience with EPIC.

Responsibilities

Perform transition-planning activities at the onset of and throughout hospitalization, using clinical skills to create and update personalized transitional care plans.
Complete or ensure completion of initial assessments for inpatient and observation patients to identify barriers affecting length of stay and discharge planning, patient needs, available resources, and anticipated future resource needs.
Collaborate with providers and other health care team members to manage length of stay and determine the appropriate level of care for transition planning.
Assist with discharge planning and referrals for patients requiring post-acute facilities, home care, hospice, or other continuum-of-care services.
Articulate the plan of care and communicate it to care team members and patients or caregivers.
Intervene to maintain care progression when the plan deviates.
Participate in multidisciplinary huddles, incorporate evidence and best-practice outcomes into the plan, and communicate estimated length of stay, discharge barriers, anticipated disposition, and needed team actions.
Provide assessment, brief counseling, information, referrals, and other resource assistance to patients and families as needed.
Identify high-risk social situations and coordinate resources to promote follow-up care.
Arrange community services before discharge to meet post-discharge needs, recognizing and documenting patient choice of service providers.
Participate in Care Coordination initiatives or other projects according to departmental and organizational monitors.
Perform other duties as assigned to fulfill departmental objectives.