Nurse Clinical Lead

Senior Helpers - KelownaKelowna, BC
CA$34 - CA$40Onsite

About The Position

Senior Helpers Okanagan is seeking an experienced Licensed Practical Nurse (LPN) or Registered Nurse (RN) to join their leadership team on a part-time basis (16–24 hours/week). This role begins as the Nurse Clinical Lead, with a clear pathway to transition into Client Services Manager as the organization scales. The position involves leading Qmentum accreditation efforts, strengthening internal systems, supporting the Client Services team, and ensuring high-quality care for clients. This is an opportunity for a nurse who enjoys leadership, quality improvement, and community engagement beyond bedside care.

Requirements

  • Good standing with BCCNM
  • Experience in policy development, quality assurance, or accreditation (Qmentum experience is an asset).
  • Background in home care, community health, long-term care, or gerontology.
  • Leadership or supervisory experience preferred.
  • Strong communication and relationship-building skills.
  • Comfort with community engagement, presentations, and representing the organization publicly.
  • Ability to balance clinical judgment with operational decision-making.
  • A passion for supporting seniors and empowering caregivers.

Nice To Haves

  • Qmentum experience

Responsibilities

  • Lead Qmentum Accreditation preparation and ongoing compliance.
  • Develop, update, and audit policies, procedures, and clinical protocols.
  • Conduct regular care plan audits, documentation reviews, and quality checks.
  • Implement continuous improvement initiatives across client services and field operations.
  • Build and refine workflows for the Client Services team to ensure consistency, efficiency, and reliability.
  • Create clear, repeatable processes for scheduling, communication, care planning, and caregiver support.
  • Collaborate with leadership to design scalable systems as the business grows.
  • Provide clinical guidance to the Client Services team and caregivers.
  • Support onboarding, training, and competency assessments.
  • Coach the Client Services team to ensure alignment with the mission, tone, and care expectations.
  • Participate in performance reviews and staff development planning.
  • Conduct nursing assessments and create individualized care plans.
  • Provide delegated or direct nursing care as needed (e.g., catheter care, wound care, medication management).
  • Support complex cases and collaborate with families, physicians, and community partners.
  • Represent Senior Helpers at community events, health fairs, and professional networking opportunities.
  • Support marketing and outreach initiatives through presentations, education sessions, and relationship-building.
  • Help elevate brand awareness and trust within the Okanagan community.

Benefits

  • Eligibility to join our group health benefits plan
  • Professional development support for accreditation, leadership training, and continuing education.
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