Nurse Case Manager, East

argenx

4d • $136,000 - $187,000 • Remote

About The Position

The Nurse Case Manager (NCM) is the single point of contact for patients and caregivers affected by generalized Myasthenia Gravis (gMG). Regionally aligned, the NCM educates patients, caregivers, and families about gMG, argenx products, and support services; provides resources to help patients manage their disease; and coordinates treatment support. The role includes one-on-one communications with patients and caregivers. Candidates must live in the Eastern time zone and in the geographically assigned territory. The position is remote and requires aligned regional travel of less than 50% of the time.

Requirements

• Current RN license in good standing.
• At least 5 years of clinical experience in healthcare, including hospital, home health, pharmaceutical, or biotech settings.
• 2–5+ years of case management experience.
• At least 2 years of experience in the pharmaceutical or biotech industry.
• Must live in the Eastern time zone and geographically assigned territory.
• Excellent communication and problem-solving skills.
• Demonstrated time management, planning, prioritization, and multitasking skills.
• Effective presentation, interpersonal, written, and verbal communication skills; ability to work cross-functionally and independently.
• Ability to develop, follow, and execute plans independently.
• Ability to build positive relationships internally and externally.
• Adaptability to changing work environments and responsibilities; ability to thrive in a team and contribute flexibly with a positive attitude.
• Competency in Microsoft Office, including Word, Excel, and PowerPoint.
• Flexibility to work weekends and evenings as needed.
• Compliance with relevant industry laws and argenx policies.

Nice To Haves

• Bachelor’s degree preferred.
• Reimbursement experience is a plus.
• Bilingual or multilingual ability is a plus.

Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products.
• Communicate insurance coverage updates and findings to patients and/or caregivers.
• Review and explain financial assistance programs for which patients may be eligible.
• Coordinate logistical support to help patients receive therapy and manage their disease.
• Collaborate with Patient Access Specialists, Case Coordinators, and Field Reimbursement Managers to troubleshoot and resolve reimbursement-related issues.
• Engage with patients and provider case coordinators to ensure individualized support.
• Provide patient-focused education that empowers patients to advocate on their own behalf.
• Develop relationships and manage multiple complex challenges faced by patients and caregivers.
• Ensure compliance with relevant industry laws and argenx policies.
• Travel within the aligned region to provide patient education and support patient programs.
• Participate in and complete required pharmacovigilance training.

Benefits

• Short-term and long-term incentive programs, subject to applicable plan terms and policies.
• Retirement savings plans.
• Health benefits.
• Other benefits subject to applicable plan and program guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed