Nurse Case Manager, Central

argenx

3d • $136,000 - $187,000 • Remote

About The Position

The Nurse Case Manager (NCM) is the single point of contact for patients and caregivers affected by generalized Myasthenia Gravis (gMG). Regionally aligned, the NCM educates patients, caregivers, and families about gMG, argenx products, and support services. The role may provide resources to help patients manage their disease and coordinate treatment, and includes one-on-one communication with patients and caregivers. Candidates must live in the Central time zone and in the geographically assigned territory. The role is remote and requires aligned regional travel of less than 50% of the time, including patient education in support of patient programs.

The NCM provides patient-focused education and support, communicates insurance coverage updates, reviews potentially available financial assistance, and coordinates logistical support for therapy and disease management. The role works with patients, caregivers, provider case coordinators, and argenx Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to address individualized support needs and resolve reimbursement-related issues. The position requires strong communication, problem-solving, presentation, time-management, planning, prioritization, and relationship-building skills, along with adaptability and the ability to work both independently and collaboratively.

The position requires a current RN license in good standing, at least five years of clinical healthcare experience, two to five or more years of case-management experience, and at least two years of pharmaceutical or biotech industry experience. A bachelor's degree is preferred. Reimbursement experience and bilingual or multilingual ability are a plus. The annual base salary range listed for U.S. applicants is $136,000–$187,000. The position is eligible for short- and long-term incentive programs and includes a comprehensive benefits package, including retirement savings plans and health benefits.

Requirements

• Current RN license in good standing.
• At least 5 years of clinical experience in healthcare, including hospital, home health, pharmaceutical, or biotech settings.
• 2–5+ years of case-management experience.
• At least 2 years of experience in the pharmaceutical or biotech industry.
• Must live in the Central time zone and geographically assigned territory.
• Excellent communication and problem-solving skills.
• Demonstrated time-management, planning, and prioritization skills; ability to multitask and manage key projects and deadlines.
• Effective presentation, written and verbal interpersonal, and motivational skills; ability to work cross-functionally and independently.
• Ability to develop, follow, and execute plans independently and build positive internal and external relationships.
• Adaptability to changing work environments and responsibilities; ability to contribute in a team environment with flexibility and a positive attitude.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Flexibility to work evenings and weekends as needed.
• Ability to comply with relevant industry laws and argenx policies.

Nice To Haves

• Bachelor's degree preferred.
• Reimbursement experience.
• Bilingual or multilingual ability.

Responsibilities

• Provide direct educational training and support to patients and caregivers about gMG and prescribed argenx products.
• Communicate insurance coverage updates and findings to patients and/or caregivers.
• Review and educate patients and/or caregivers about financial assistance programs for which they may be eligible.
• Coordinate logistical support for patients to receive therapy and manage their disease.
• Collaborate with Patient Access Specialist, Case Coordinator, and Field Reimbursement Manager teams to troubleshoot and resolve reimbursement-related issues.
• Engage with patients and provider case coordinators to ensure appropriate individualized support.
• Provide patient-focused education to empower patients to advocate on their behalf.
• Develop relationships and manage multiple, complex challenges faced by patients and caregivers.
• Ensure compliance with relevant industry laws and argenx policies.
• Participate in and complete required pharmacovigilance training.
• Travel within the aligned region to provide patient education and support patient programs.

Benefits

• Comprehensive benefits package, including retirement savings plans, health benefits, and other benefits subject to applicable plan terms and program guidelines.
• Eligibility to participate in short-term and long-term incentive programs, subject to applicable plan terms and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed