Registered Nurse Case Manager Central Charlotte

VIA Health Partners • Charlotte, NC

5d • Onsite

About The Position

VIA Health Partners is a community-based, not-for-profit hospice and palliative care provider. The Registered Nurse Case Manager coordinates and delivers patient and caregiver care, conducts nursing assessments, and develops, implements, evaluates, and updates plans of care when appropriate. The role supports patient and caregiver independence, provides education, follows hospice protocols and infection-control practices, and communicates with patients, caregivers, interdisciplinary team members, supervisors, and other health professionals to ensure continuity of care.

The nurse participates in interdisciplinary group and special care conferences, identifies patient and caregiver needs, and refers them to appropriate team members. The position requires accurate, complete, timely clinical documentation, professional development, current licensure and CPR certification, and productive working relationships with external agencies and healthcare providers. The role is based at the South Charlotte Office in Charlotte, North Carolina, with up to 50% travel and a day shift. The posting also describes possible inpatient-unit duties, including cleaning patient rooms and facility areas and ensuring supplies and protective equipment are properly used.

Requirements

• Diploma or associate degree in nursing.
• Current, active, unrestricted compact (multistate) Registered Nurse license.
• Current CPR certification.
• At least 1 year of related experience for inpatient units or 2 years for other nursing positions.
• Experience providing direct care to patients with life-limiting illnesses.
• Computer proficiency.
• Related experience may include hospice and palliative care, family medicine, internal medicine, geriatrics, oncology, home health care, or medical-surgical nursing.

Nice To Haves

• Bachelor’s degree in nursing preferred.
• Certified Hospice and Palliative Nurse (CHPN) certification preferred.

Responsibilities

• Coordinate and deliver patient and caregiver care.
• Conduct nursing assessments to help manage patient and caregiver needs.
• Develop, implement, evaluate, and update plans of care when appropriate to maintain continuity and achieve goals.
• Promote patient and caregiver independence to the extent possible.
• Use applicable patient-related protocols, standing orders, and guidelines when providing hospice care.
• Educate patients and caregivers, allow time for questions, and provide consultation as needed.
• Communicate with interdisciplinary group members, patients, caregivers, other health professionals, and supervisors to support continuity of care and address complex issues.
• Apply infection-control principles and follow universal precautions.
• Attend and participate in, and possibly facilitate, interdisciplinary group conferences and special care conferences.
• Build and maintain effective working relationships with team members.
• Identify patient and caregiver needs and refer them to appropriate team members.
• Maintain accurate, complete, succinct, and timely clinical documentation in accordance with organizational and licensing or certification requirements.
• Maintain professional competence, keep current with healthcare trends, and incorporate new information and methods into practice.
• Maintain current professional licensure, CPR certification, and continuing education requirements.
• Maintain professional relationships with external agencies and healthcare providers.
• Manage time, plan the workday, and respond appropriately to crises.
• For inpatient-unit duties, clean patient rooms and facility areas as required, keep the family room clean, ensure areas are stocked, use appropriate cleaning chemicals, and use protective equipment when handling chemicals.
• Perform other duties as required.

Benefits

• Medical, vision, and dental plans through BCBS.
• 28 days of paid time off.
• Mileage reimbursement.
• 403(b) retirement plan with matching.
• Programs honoring veteran patients.
• Assistance with achieving Certified Hospice & Palliative Nurse (CHPN) certification.
• Orientation and onboarding program.
• Seasoned hospice leaders guiding career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree