Nurse Case Manager

Rhode Island School of Design•Milford, MA

12d•Onsite

About The Position

Rhode Island School of Design (RISD) seeks a Nurse Case Manager to join Health Services. The role supports student health and success by managing a caseload of students with complex or ongoing medical concerns that may affect their academic and campus life. It combines direct nursing care, individualized health education, and comprehensive case management. The Nurse Case Manager maintains regular contact with high-need students, triages walk-in and phone concerns, coordinates referrals to community providers, manages student vaccination requirements, and collaborates with RISD staff, faculty, and administrators to promote student well-being and continuity of care. The successful candidate will thrive in a campus environment committed to social equity and inclusion, environmental and climate justice, and equal access to resources and opportunities. The position is on campus and is full-time, exempt, and regular, with a 35-hour workweek year-round.

Requirements

Current Registered Nurse professional license in the state of Rhode Island.
Current BLS certification.
Minimum five years of previous nursing experience.
Ability to communicate effectively, organize complex information, and work collaboratively on a multidisciplinary team.
EMR experience.
Experience working with diverse populations, including international students, students from ethnically and racially diverse backgrounds, and LGBTQ+ students.
Strong attention to detail and ability to synthesize information from multiple sources to make informed recommendations for student well-being.
Familiarity with HIPAA, FERPA, and college health standards of practice.

Nice To Haves

Bachelor’s degree in Nursing (BSN).
Experience in adolescent, young adult, and/or college health or an ambulatory care setting.
Experience in crisis response and management.

Responsibilities

Triage presenting concerns, provide nursing assessments, and refer students to a Nurse Practitioner as needed.
Manage incoming students' immunization compliance with state regulations and institutional policies; monitor, track, and report compliance using the electronic medical record.
Monitor medical providers’ inboxes to ensure timely evaluation of critical results.
Receive high-risk referral orders from medical providers and the director and ensure students receive appropriate follow-up and understand their clinical care plans.
Coordinate care and transportation for students in emergent or urgent situations within Health Services.
Review on-call reports from campus partners and ensure outreach, timely follow-up, and continuity of care.
Provide health counseling and education on topics including nutrition, eating concerns, alcohol and substance use, contraception, STI/HIV testing and prevention, and wellness promotion.
Provide follow-up education and evaluation after medical provider visits, including blood pressure monitoring and injection teaching.
Support campus wellness initiatives and contribute to outreach addressing emerging health trends among students.
Follow provider standing orders to administer immunizations, order asymptomatic STI testing, perform pregnancy testing, and administer emergency contraception to students.
Manage the partnership with RIDOH to continue participation in the State Supplied Vaccine program, bringing free vaccinations to students on campus.
Keep health education materials, brochures, and online resources current and responsive to student needs.
Facilitate medical leaves of absence and returns, including documentation review, provider coordination, student interviews, recommendations, and follow-up support.
Maintain accurate, timely documentation of student encounters and care plans in the EMR.
Perform other related duties as assigned.
Stay current with best practices in college health and case management by attending approved workshops, conferences, and trainings.
Participate in quality improvement initiatives and departmental projects.