Nurse Care Manager - Primary Care - Licensed Practical Nurse - LPN

BrightSpring Health Services•Louisville, KY

About The Position

The Nurse Care Manager is a Licensed Practical Nurse (LPN) who delivers patient-centered care through clinical assessments, care planning, and patient education. Working closely with field-based providers, the Nurse Care Manager assesses patient needs, coordinates care, and helps ensure clinical care plans are implemented to support positive health outcomes. Abode Care Partners provides integrated medical services to people in a range of settings, including skilled nursing facilities, assisted living, independent living, group homes, and private homes. The organization serves older adults, people with complex conditions or special needs, and individuals with intellectual or developmental disabilities, with a focus on quality of life and dignity.

Requirements

Prior experience in a patient-facing capacity.
At least 3 years of experience in geriatric or complex patient care.
Active Licensed Practical Nurse (LPN) license.
Experience with Electronic Health Record (EHR) software and a Health Information Exchange.
Excellent communication skills.
Ability to assess patient status remotely, listen actively, and use motivational interviewing skills.
Ability to recognize condition-specific symptoms.
Strong organization, thorough documentation, and time-management skills.
Ability to work independently and as part of a clinical care team.
Ability to build trusting relationships with patients and partners.
Ability to use Microsoft Excel for tracking and reporting.

Nice To Haves

Associate degree preferred.
Familiarity with Care Management preferred.
Experience with Transitional Care Management strongly preferred.
Compact LPN license preferred.

Responsibilities

Conduct initial and ongoing clinical assessments, gather information about patient conditions and concerns, prioritize issues, assign risk categories, and document patient care in the Electronic Health Record (EHR).
Contribute to the development and updating of individualized care plans in collaboration with the care team and providers.
Maintain productivity metrics.
Coordinate with providers, family members, and caregivers to support care plan implementation and keep involved parties informed.
Educate patients and caregivers about treatment plans, medication management, and other care needs.
Handle medication-related inquiries, process prior authorizations, and document interactions related to medication adjustments.
Review and process clinical orders as needed, following provider instructions and patient needs.
Ensure clinical documentation meets regulatory and compliance standards, including HIPAA and company policies.
Participate in care management meetings and quality assurance checks.
Work with Care Facilitators on scheduling support and non-clinical inquiries.
Participate in team meetings and share insights about patient care processes and opportunities for clinical improvement.