Nurse Care Manager, Psychiatric Services
About The Position
Project Renewal is seeking a Nurse Care Manager for Psychiatric Services. The role reports to the Medical Director of Psychiatric Services and collaborates with an interdisciplinary team that includes Primary Care, Drug User Health, Nursing, PEQA/QA, and Healthcare Operations. The position provides psychiatric care management and clinical support to clients, including people experiencing serious mental illness and homelessness, and supports quality assurance efforts. Travel to Project Renewal locations is required as needed to support psychiatric services and staff training. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m. The stated salary is $120,000.
Requirements
- New York State RN License.
- BLS Certification.
- 2–3 years of experience working as a registered nurse.
- Excellent oral and written communication skills.
- Ability to work independently, prioritize tasks, and coordinate schedules across different locations.
- Ability to work with clients and staff from a broad range of socioeconomic and cultural backgrounds.
- Knowledge of Microsoft Office, especially Word and Excel.
Nice To Haves
- Experience working in community settings with people experiencing serious mental illness and people experiencing homelessness.
- Knowledge of eClinicalWorks.
Responsibilities
- Meet with new clients to review and document psychiatric and medical history and assess learning needs and social determinants of health as they relate to psychiatry.
- Attend high-risk and interdisciplinary meetings at assigned sites.
- Provide clients with counseling and education about their care plans and healthcare options.
- Provide psychiatric care management, including triage and assistance with psychiatric or pharmacy issues between appointments.
- Collaborate with psychiatry, nursing, primary care, and drug user health programs at assigned sites.
- Coordinate care with EMS, hospitals, and higher levels of care, including ACT, IMT, SOS, and co-response teams.
- Provide clinical support and training to clinical and non-clinical staff.
- Facilitate referrals to community-based counseling and other resources addressing social determinants of health.
- Document patient interactions in the Electronic Health Record.
- Conduct outreach to clients after incidents in shelter or housing and to clients who may be symptomatic or have difficulty attending appointments.
- Support hospitalized clients with care coordination and transitions back to the community.
- Participate in weekly supervision.
- Coordinate with program staff to support clients’ psychiatric needs.
- Administer long-acting injectable medications (LAIs) as needed.
- Support new projects within the scope of the license.
- Assist with the development of quality assurance measures.
- Assist and support the Medical Director and CQI Project Manager with chart reviews and clinical data review.
- Work with the QA team to ensure proper EMR documentation and support workflow changes.
- Help develop new workflows and use appropriate templates for data collection in the Electronic Health Record.
- Participate in QA department meetings to review metrics.
- Travel as needed to support psychiatric services and training at all Project Renewal locations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
