The Nurse Care Manager Lead is responsible for care management of patients with acute and chronic medical conditions for various clients, plus acts as subject matter expert and mentor to employees on the team. Essential Functions You will perform assessment and evaluation of potential care management patients per client contractual obligations and/or state requirements. You will collaborate with health care providers and ancillary service providers to validate the appropriate treatment plan and identify educational opportunities. You will effectively guides members to appropriate member benefit information. You will provide ongoing education. Communicates with all health care providers to ensure appropriateness of care. Recommends and makes adjustments in care if needed. Evaluates treatment adherence and reevaluates the patient’s commitment to make the necessary changes. You will be available for assistance to team members and manager. Acts as mentor to new employees and assists in orientation. May assist with audits or quality monitoring as well as coordinating workload distribution. Escalates issues through appropriate channels, following established hierarchical protocols between clinical and non-clinical staff members. You will document per contractual requirements related to individual member status, medical necessity review, negotiation. Recommends changes in policy or procedures to ensure a competitive advantage. You will stay abreast of health care trends and changes.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree