Nurse Care Coordinator

Children's Network of HillsboroughEgypt Lake-Leto, FL
Hybrid

About The Position

The Children’s Network of Hillsborough is committed to working with the community to protect children and preserve families. The General Purpose of this Job is to provide nurse care coordination for children in the child welfare system, including children with special health care needs. The Nurse Care Coordinator (NCC) will coordinate, assist, and consult regarding medical health services to promote quality outcomes. The NCC will monitor the timelines and coordination of health services and integration of those services in support of permanency goals for children in care, ensuring a coordinated effort to maximize the potential of children and to provide them with optimal care.

Requirements

  • Registered Nurse (RN), with current Florida nursing license is required.
  • Three (3) years nursing experience in the child welfare or behavioral health care setting, preferred
  • Pediatric and/or care coordination experience is helpful.
  • Must possess strong clinical expertise and the ability to assess the medical and developmental needs of children and families involved in the welfare system.
  • Exceptional organizational and time-management skills are essential for coordinating care plans, managing health records, and ensuring timely access to medical, therapeutic, and support services.
  • Effective communication and interpersonal abilities are crucial for collaborating with child welfare staff, healthcare providers, and families to advocate for the well-being of children.
  • The role requires critical thinking and problem-solving skills to navigate complex cases, address barriers to care, and adapt to evolving needs while prioritizing the safety and health of children.
  • Proficiency in documenting and utilizing care management systems is necessary for tracking progress and maintaining compliance with regulations
  • Licensure in the State of Florida as a Nurse
  • Valid driver’s license required, with proof of insurance
  • Driver’s license check is a requirement
  • Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
  • Drug Screening is a requirement
  • Children’s Network participates in E-Verify
  • Must possess strong language skills, including the ability to communicate clearly and effectively with diverse stakeholders, such as families, healthcare providers, social workers, and legal professionals.
  • Strong written communication skills are essential for documenting care plans, progress notes, and reports accurately and professionally.
  • Additionally, the ability to listen actively and empathetically, especially in sensitive or high-stress situations, is critical for building trust and supporting families in navigating the child welfare system.
  • Cultural competency in language use is also important to ensure that communication is respectful, inclusive, and tailored to the needs of the children and families served.
  • Must possess the ability to interpret and analyze numerical data from medical records, treatment plans, and financial documents.
  • Proficiency in using mathematical formulas for health assessments, tracking growth and development metrics, and calculating medical statistics is essential.
  • Additionally, the role may require the ability to manage and allocate resources effectively, ensuring the most efficient use of healthcare services within a budget.
  • Attention to detail and accuracy in all numerical tasks are critical to ensuring the safety and well-being of children and families under care.
  • Must demonstrate strong reasoning abilities to assess complex medical and emotional needs of children and families, ensuring that care plans are both effective and responsive.
  • This includes the capacity to analyze medical histories, understand psychosocial factors, and apply clinical guidelines to create comprehensive care strategies.
  • The role requires critical thinking to evaluate the effectiveness of interventions, address emerging challenges, and identify barriers to achieving optimal health outcomes.
  • The ability to anticipate potential risks, prioritize urgent needs, and make informed decisions that align with child welfare policies is essential.
  • Additionally, strong reasoning skills help in collaborating with other professionals, ensuring that decisions are evidence-based, ethical, and focused on the best interests of the children and families served.

Nice To Haves

  • Three (3) years nursing experience in the child welfare or behavioral health care setting
  • Pediatric and/or care coordination experience

Responsibilities

  • Act as liaison between Health Plans, Case Management Organization (CMO), the Department of Children & Families (DCF) and specialty and/or community providers regarding health services.
  • Create plan of care and coordinate medical services for dependent children, including Health Risk Assessments, timely Well-Child Checkups and follow-up for specialty appointments and required referrals.
  • Works with child welfare case managers to coordinate health care and meet all wellness measures.
  • Provide reviews of medical, dental and optometric services and inform child welfare case managers and caretakers of needed follow-up.
  • Documents reviews in FSFN and assures records are uploaded into the appropriate computer program.
  • Provide information for and attend court hearings and case staffings as needed or requested.
  • Participate in health plan case management integrated care team and/or CBC Multidisciplinary team meetings if needed.
  • Participate with health care plan in discharge planning and coordination from in-patient health care facility including monitoring of post-discharge follow-up appointments, ordered services, durable medical equipment and assuring that prescriptions are filled as needed.
  • Process information on any medication compliance concerns and notify physician, case manager and health plan.
  • Review the health and wellness reports, FSFN reports and other data sources for status of required annual physical, dental and vision screenings for children placed in out of home care.
  • Participate, as needed, in planning for youth who are transitioning from the child welfare system. This may include participation in routine staffings to providing education and coordination of services.
  • Cultivate and coordinate an effective communication system with providers and child welfare staff for the exchange of appropriate information.
  • Provide education and support to families related to the care of their child.
  • Monitor email on daily basis.
  • Circulate pertinent child-related information to Child Welfare Case Managers and other designated Case Management Organization employees.
  • Enter data into automated systems and produce required reports from the data system. Data entered into FSFN must be done within 48 hours of receiving the information.
  • Works in a collaborative and positive manner as a member of the healthcare team with the co-workers, families, caseworkers, guardians, physicians and their office personnel, schools, vendors and other related organizations.
  • Maintain regular in-office attendance to perform essential job functions, collaborate effectively with team members, participate in meetings, and provide timely support to agency operations and service delivery.
  • Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.

Benefits

  • All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
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