Nurse Care Coordinator (RN)
Clarity Pediatrics•San Francisco, CA
•$70,000 - $90,000•Remote
About The Position
Clarity Pediatrics is dedicated to transforming pediatric chronic care, beginning with ADHD and expanding to conditions like Obesity and Overweight management. Our innovative, tech-enabled clinical model is designed to achieve outstanding health outcomes and positively impact children's lives. The company is led by a strong team with extensive healthcare and startup experience.
Requirements
- Active California Registered Nurse (RN) license in good standing (Associate's, Bachelor's, or Master's degree in Nursing accepted)
- Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems
- Strong organizational, communication, and interpersonal skills
- Ability to manage competing priorities and work collaboratively in a remote, virtual environment
- Comfort working with diverse, medically and socially complex pediatric populations
- Excitement about joining a fast-growing startup and iterating on new care models.
- Reliable internet connection and a dedicated workspace suitable for remote work
Nice To Haves
- Bilingual English/Spanish
- Experience in pediatric, chronic care, or care coordination settings
- Familiarity with prior authorization processes and payer requirements
- Experience working in underserved or urban environments
Responsibilities
- Coordinate, schedule, and reschedule clinical appointments across the care team.
- Manage referrals to specialist and external clinical services.
- Proactively follow up with families to reduce gaps in care and no-show rates.
- Support care transitions and continuity across the interdisciplinary team.
- Provide clinical updates to referring physicians.
- Coordinate lab work and documentation requirements for treatment planning with referring providers.
- Support the providers for patients requiring escalation of care.
- Provide evidence-based education to families regarding chronic condition management.
- Explain medication regimens, treatment plans, and care goals in accessible language.
- Respond to patient and family inquiries via messaging and phone in a timely manner.
- Support health literacy and empower families to engage actively in their child's care.
- Initiate and manage medication prior authorization requests with insurance payers.
- Communicate with pharmacies to resolve dispensing issues and coordinate refills.
- Track authorization status and escalate delays to the appropriate clinical team member.
- Maintain accurate medication records and document all pharmacy communications.
- Document clinical interactions accurately and in a timely manner across multiple EHR and care management platforms.
- Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings.
- Report patient progress and care gaps to clinical supervisors.
- Identify workflow inefficiencies and contribute to process improvement solutions.
Benefits
- Medical and ancillary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
