NSO Staffing Assistant

Community Memorial Healthcare•San Buenaventura (Ventura), CA

About The Position

The NSO Staffing Assistant compiles staff assignments for specified nursing departments based on schedules submitted by nursing unit leadership for each shift. The role collaborates frequently with the Nursing House Supervisor and nursing unit leadership on staffing issues and plans, and periodically communicates with charge nurses and staff about staffing needs and requirements. The position handles confidential information ethically while performing staffing duties and related services. This role maintains staffing assignments and schedule information, supports requests for registry staff, and keeps records related to nursing-unit, registry, and contract-labor usage for audit and payment purposes. It also communicates by email and phone, monitors bed-flow alerts, and assists the House Supervisor with patient placement processes when needed. The work takes place in a fast-paced environment that may involve deadlines and stressful situations. Community Memorial Health System is a community-owned, not-for-profit health system established in 2005 through the merger of Community Memorial Hospital in Ventura and Ojai Valley Community Hospital. It includes those hospitals and a network of primary and specialty care health centers serving communities across west Ventura County.

Requirements

  • High school diploma or equivalent (GED).
  • Current Basic Life Support (BLS) certification.
  • Basic computer skills, including Microsoft Outlook, Word, and Excel.
  • Basic mathematical skills.

Nice To Haves

  • Previous staffing experience.
  • Previous experience with staffing software.

Responsibilities

  • Study schedules and staffing guideline tables to determine personnel requirements for each shift.
  • Determine and record work assignments based on patient acuity, sick calls, unit census, staff availability, role or job classification, and preferences, under the direction of the department manager/director and/or house supervisor.
  • Collaborate with nursing managers/directors to adjust schedules for changing demands or extended leave, and review future schedules to identify staffing gaps or surpluses.
  • Contact staff to assess availability and arrange assignments.
  • Maintain staffing software records for work assignments, staffing activity, and schedule changes.
  • Request registry staff as instructed by the nursing manager/director and/or nursing supervisor.
  • Maintain records of nursing-unit staff, registry staff, and contract-labor use for audit and payment purposes as needed.
  • Communicate routinely by email and phone.
  • Handle calls to the staffing office with a high level of telephone etiquette, addressing matters within the role's scope or forwarding them to the appropriate people.
  • Monitor bed-flow software when bed alerts occur and assist the House Supervisor with the process when the supervisor is away from the staffing office, collaborating with the shift's nursing supervisor on patient placement.
  • Maintain detail-oriented recordkeeping and perform other duties as assigned.

Benefits

  • Competitive pay.
  • Shift differentials.
  • In-house registry rates.
  • Fidelity 403(b) retirement plan.
  • Paid time off.
  • Medical (EPO/PPO), dental, and vision insurance coverage.
  • Voluntary worksite benefits.
  • Employee Assistance Program available 24/7.
  • Tuition reimbursement.
  • Public Service Loan Forgiveness (PSLF).
  • Recognition programs.
  • Employee service recognition events.
  • Home, retail, travel, and entertainment discounts.
  • National Hospital Week and National Nurses Week celebrations.
  • Training and leadership development.
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