Northam Enterprise & Ops Risk Senior Manager

Wise•Austin, TX

About The Position

Wise is looking for a Senior Risk Manager to drive the implementation and day-to-day management of their risk management framework for the Wise US Broker Dealer franchise, with a particular focus on Operational risk management. This role will provide guidance on risk and control assessments, risk appetite, KRIs, audit and self identified issues, incident management, control monitoring and remediation, and new product initiatives. The company needs to ensure that the right risks are identified and effective scalable controls are designed, including a comprehensive control monitoring program.

Requirements

Experience in the financial services industry, ideally a broker dealer or investment management / advisory firm, or in a fintech.
Proven experience in broker‑dealer (FINRA/SEC) end to end investment services and operations.
Comfortable with data analysis and data-driven problem solving and solutionizing.
Experience in enterprise and / or operational risk management, inherent and residual risk assessment, and risk reporting.
Experience in process level risk identification and control mapping.
Experience in supporting risk assessments and/or operational risk event capture and analysis and finding new and innovative ways to do things.
Experienced in driving the identification, logging, root-cause analysis, remediation planning, action tracking, validation/closure, and reporting of issues.
Experience in designing and implementing KRIs and control monitoring dashboards.
Comfortable with AI, data analysis and data-driven problem solving and solutionizing.
Excellent verbal and written communications skills, and proficient at drafting concise executive style narratives for risk committees and board reporting.
Resilient and comfortable working independently in a fast-paced environment where the day to day job differs.
Curious and collaborative - great at asking incisive questions to pick things up and act on them quickly.

Nice To Haves

Payment products, ACH payment rails and payment operations are a bonus.
SQL, Looker and Superset experience is a definite plus.
SQL, Lightdash and Superset experience is a definite plus.

Responsibilities

Supporting the implementation and operation of the enterprise risk framework, with a particular focus on Operational risks, including embedding of the risk and control self assessment process, and issues management.
Defining key risks inherent in end to end business processes, and coordinating the mapping and documentation of controls.
Helping design a scalable control monitoring program.
Supporting first line teams in documenting, solutioning, and prioritizing control gaps and driving a culture of proactive issue identification and remediation.
Ongoing oversight of issue remediation activities using the risk management tool (Optro) to ensure appropriate risk focused prioritization, and helping validate closure of remediated issues.
Supporting the development and implementation of key risk indicators, and risk appetite statements.
Supporting and driving the creation of dashboards using data analytics tools to report on key risk indicators and identify actionable insights.
Coordinating the quarterly residual risk assessment process across the risk taxonomy, including loss and incident reporting, to inform the regional risk profile for reporting to local and global risk committees, and to the local board.
Partnering with ‘first line’ teams across the business to support the design and launch of new products and features by ensuring that key operational risks are identified and mitigated prior to launch.
Promoting and helping embed a proactive risk culture, making risk meaningful and relevant to everyone at Wise.