North Slope Tire Operations Manager

Calista Corporation•TELEAK - Teleworker - Alaska, AK

1d•Hybrid

About The Position

The North Slope Tire Operations Manager is responsible for overseeing tire sales, customized service programs, accounts receivable, and field operations for commercial, industrial, and off-the-road (OTR) applications across Brice Equipment’s North Slope operations. This role manages key accounts, develops strategic partnerships, directly supervises tire service personnel, and drives revenue growth through customized tire solutions for mining, construction, oil and gas, and fleet customers. The ideal candidate has knowledge of tire products, fleet management, and heavy equipment applications, combined with business development experience and technical expertise in operations.

Requirements

Advanced knowledge of commercial, industrial, and OTR tire applications, including installation, maintenance, and performance evaluation.
Ability to read and interpret contracts, proposals, and technical documents related to tire supply and service programs.
Excellent customer service skills and ability to interact with clients, vendors, and team members professionally.
Strong organizational and communication skills, mechanical aptitude, and ability to support a diverse customer base.
Intermediate knowledge of project management and proposal development best practices.
Technical knowledge of tire construction, tread designs, and application-specific considerations.
Presentation skills with ability to tailor content to audience needs.
Proficiency with Microsoft Word, Outlook, and Excel.
Intermediate knowledge of CRM systems for sales and service tracking.
Ability to analyze tire wear, identify root causes of failures, and recommend corrective action.
Skilled in organizing resources, establishing priorities, meeting deadlines, and managing time effectively.
Ability to prepare accurate budgets and cost estimates.
Ability to build strong working relationships with customers and internal teams, with exceptional follow-up skills.
Ability to manage multiple projects simultaneously and work productively under pressure.
Ability to comply with and enforce safety policies and procedures.
Ability to travel for work-related purposes (up to 25% of the time).
Strong mathematical and problem-solving skills to support tire cost and performance analysis.
Ability to operate a motor vehicle safely and efficiently.
Willingness to work a flexible schedule, including occasional weekends and holidays.
Ability to work within a Native Corporation multi-business environment.
High School Diploma or GED required.
Five (5) years’ experience in tire sales, service, fleet operations, or industrial distribution required.
Valid state driver’s license and qualified to operate a vehicle under the conditions of the Company’s Driving Policy.
Ability to pass drug, driving, and background screening.

Nice To Haves

Associate's or Bachelor's degree in Business Administration, Logistics, Automotive Technology, Fleet Management, or a related field preferred.
At least two (2) years of supervisory or management experience overseeing field technicians, service teams, or client programs in a tire-related environment is preferred.
Experience working with OTR or heavy equipment tires preferred.

Responsibilities

Develop and manage customized tire programs for fleet, mining, construction, oil, and gas clients.
Serve as the primary point of contact for major accounts requiring OTR, industrial, or commercial tire services.
Ensure timely delivery, installation, and service of tires in accordance with contract terms and client expectations.
Identify new business opportunities and lead the sales process for tire products, retreading services, and related solutions.
Prepare and deliver proposals, quotes, and presentations tailored to client tire and fleet requirements.
Manage all work order processing, invoice creation and aged receivables to ensure prompt payment.
Collaborate with marketing and product teams to introduce new tire lines, technologies, and service offerings.
Directly supervise service teams to coordinate tire installations, rotations, inspections, repairs, and field service schedules.
Provide technical guidance on tire selection, load ratings, tread patterns, and lifecycle cost management.
Monitor tire inventory levels and logistics to ensure timely delivery and replenishment of stock.
Organize and conduct tire maintenance and safety training for client personnel.
Perform site surveys to assess tire performance, wear patterns, and application-specific needs.
Assess client requirements and work with service and product teams to propose effective tire management solutions.
Maintain accurate records of client interactions, opportunities, and communications within CRM software.
Ensure accurate and up-to-date data on customer tire usage, performance metrics, and account activities.
Utilize CRM tools to manage and prioritize tire sales and service opportunities.
Foster long-term relationships with decision-makers at industrial, mining, and fleet operations.
Conduct regular site visits to evaluate tire performance and ensure client satisfaction.
Gather feedback to support product development, retreading options, and continuous improvement initiatives.
Track and report on tire program performance, customer engagement, and revenue goals.
Ensure compliance with safety, environmental, and industry regulations during all tire operations.
Manage budgets, contracts, and pricing strategies for tire products and services.
Serve as an internal resource for tire application questions, best practices, and industry standards.
Ability to travel to Prudhoe Bay, Alaska (up to 33% of the time).
Work as a “team player” with co-workers in a respectful and supportive manner.
Work in a constant state of alertness and a safe manner.
Seek and participate in development and training opportunities.
Participate in periodic management and executive meetings.
Perform other duties as directed.