Warehouse Operations Manager (North Region)

Refresco Careers•Dunkirk, NY

14h•$103,140 - $123,138•Remote

About The Position

This role is Home-Based. Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best. Stop and think: how would you put our drinks on every table? The Warehouse Operations Manager is responsible for overseeing and assisting Plant Warehouse Managers with KPI data, pointing out trends and assisting with Process Improvement to improve those metrics. The Warehouse Operations Manager will also manage the Warehouse KPI Data Tracker and Scorecard, ensuring goals and expectations are met. The Warehouse Operations Manager will be responsible for administering Warehouse Gap Analysis audits in all warehouses ensuring Refresco Warehouse Standards are met and adhered to. This person will work directly with Plant Warehouse Managers to bridge any noted gaps and follow up as required. The Warehouse Operations Manager will also assist in the setup of 3pl warehouses, including training of warehouse associates. This person will also play a key role in SAP implementations in plants. The Warehouse Operations Manager will work closely with the Senior Manager of Operations on Pallet Handling requirements in all warehouses ensuring plant needs are met to ensure timely and efficient pallet movement. The Warehouse Operations Manager will also oversee the implementation of the Web based Dock Schedule including training and functionality of the tool.

Requirements

Experience in Food/ Beverage Manufacturing preferred
Proficient in Excel, Word, SAP and Power Point
Proven Leadership experience in a Production environment
Proven understanding and experience with financial processes including budgeting.
Must have excellent communication skills and the ability to develop a team environment promoting internal growth.
Strong troubleshooting and analytical skills.
Initiative, the ability to work independently, strong customer service orientation, strong written and verbal skills and flexibility, vision and creativity.
High level of accountability, quality and innovation (strives for high performance, emphasizes problem prevention, develops ideas for improvement, document new processes, and ensures accuracy of information.
Ability to prioritize and multi-task in an organized, detailed manner, given limited time frames.
Undergraduate degree in a related field.
7+ years relevant work experience in warehouse logistics management

Nice To Haves

APICS designation an asset.

Responsibilities

Adhere to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
Responsible to adhere to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
Schedule, communicate, and plan warehouse audits for all warehouses and ensure they are completed in a timely manner.
Document audit gaps and set follow up and completion dates.
Document and communicate audit scores on a quarterly basis.
Work with Warehouse Managers on development of missing but required Warehouse documents and share within the warehouse network.
Set the environment of the company by demonstrating our values, standards, and practices.
Manage Warehouse KPI Scorecard.
Update Warehouse Tracker as required.
Review Warehouse KPI data and trends and work with Warehouse Managers on reversing negative trends and acknowledging positive data.
Complete the KPI Scorecard every week, chart/graph data and submit to Sr. Manager Warehouse Operations.
Daily monitoring of the Web-Based Dock Schedule mailbox for carriers.
Work with Warehouse Operations Analyst on carrier setup, warehouse dock schedules and carrier utilization of the dock schedule tool.
Plan and execute logistics needs with trucking firms to ensure timely pick-up and delivery of shipments, while minimizing overall freight costs.
Train and support planned SAP implementations and the of supporting of warehouse activities.
Developing and implementing policies, procedures and SOPs to ensure consistent quality and operating efficiency.
Train 3pl warehouse providers in SAP warehouse operations.
Work with Refresco Warehouse Manager on the integration with 3pl providers including specified warehouse inventory relocation, shuttle operation and truck loading process to meet Refresco standards.
Manage Dunnage and Void filler budget and usage in required warehouses and specific freight lanes.

Benefits

Medical/Dental/Vision Insurance
Health Savings Accounts and Flexible Spending Accounts
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disability
Pet Insurance
Legal Benefits
401(k) Savings Plan with Company Match
12 Paid Holidays
10 Vacation Days and 5 Paid (Sick) Time Off Days
Well-being Benefit Discount and Total Reward Programs