North America Quality Systems Manager

Entegris•Billerica, MA

3d•Onsite

About The Position

Join the Entegris Quality Systems team to strengthen quality system processes and support operational excellence across North America. The role manages a regional team of Quality Systems Engineers, partners with site and cross-functional teams, and supports quality system development and improvement in a dynamic, fast-paced environment. The work supports effective and consistent processes for manufacturing advanced semiconductor devices worldwide. The manager partners with Operations, Quality, and cross-functional leaders to plan, deploy, improve, and evaluate the quality management system. The role identifies needs across North America sites and recommends practical solutions using cross-functional input, metrics and KPIs, audits and assessments, direct observation, and structured problem-solving. It coordinates quality system audit activities and supports process owners and CAPA assignees in improving QMS maturity. The position also leads or contributes to global quality system projects. Success is measured by contributions to project teams and site partners, improved quality system maturity across North America sites, achievement of project objectives where applicable, and consistent demonstration of Entegris PACE values. The role requires onsite work at least four days per week and travel of up to 15% to North America sites. Entegris does not provide immigration-related sponsorship for this role.

Requirements

Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering, or a related technical field.
At least 10 years of manufacturing experience with significant involvement in quality management systems, quality assurance, or quality engineering.
Demonstrated ability to plan and manage projects.
Strong initiative, organizational skills, and consistent follow-through.
Ability to communicate clearly, build effective working relationships, and influence cross-functional teams.
Experience collaborating effectively with geographically dispersed teams.
Working knowledge of quality and problem-solving tools, including FMEA, 8D problem-solving, Root Cause Analysis, CAPA, SPC, and MSA.
Ability to travel up to 15% to North America sites.
Ability to work onsite at least four days per week.

Nice To Haves

Working knowledge of ISO 9001 or comparable quality management system standards, such as IATF 16959, AS9100, or ISO 13485.
Internal auditing experience and/or auditor certification.
Experience managing and developing a team of quality professionals.

Responsibilities

Manage and support the North America Quality Systems team, providing direction and development for Quality Systems Engineers supporting regional sites.
Partner with Operations, Quality, and cross-functional leaders to strengthen quality management system effectiveness and maturity through planning, deployment, improvement, and evaluation.
Identify quality system needs across North America sites and recommend practical solutions using cross-functional input, metrics and KPIs, audits and assessments, direct observation, and structured problem-solving.
Coordinate and support quality system audit activities, including internal assessments, registrar audits, customer audits, and supplemental internal audits, within the established Quality Systems support model.
Support cross-functional leaders, process owners, and CAPA assignees in applying best practices and improving QMS maturity.
Lead or contribute to global quality system projects that improve process performance and strengthen quality practices across Entegris.
Demonstrate Entegris PACE values through effective planning, execution, continuous learning, accountability, and teamwork.