North America Import & Export Coordinator

The Chemours•Wilmington, NC

3d•Onsite

About The Position

As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world. CREATING ESSENTIAL CHEMISTRY THAT THE WORLD NEEDS At Chemours, our people are redefining how the world thinks of chemistry by approaching everything we do with a commitment to delivering Trusted Chemistry that creates better lives and helps communities thrive.   That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance, sustainability, and safety in the industry. Powered by chemistry, our products are used in applications that make the products we rely on, processes, and new technologies possible.  In key sectors such as clean energy, advanced electronics, high-performance computing and AI, climate friendly cooling, and high-quality paints and coatings for homes and industrial infrastructure---sustainable solutions and more modern living depend on Chemours chemistry. Chemours is seeking a North America Import & Export Coordinator to join our growing Supply Chain team! This position will report directly to the Thermal and Specialized Solutions (TSS) Americas Supply Chain Manager at our Wilmington, DE location. The North America Import and Export Coordinator supports the business to ensure our products move into and out of the North America region as needed including for customer sales or use in raw materials to support the business strategy. This role will be a liaison between regional supply chains and will work with multifunctional teams including commercial, customer service/order fulfillment, freight forwarders, regulatory and operations.

Requirements

Bachelor’s degree plus 3-5 years related work experience (i.e. Supply Chain, Operations, Customer Service, Sourcing)
Proficiency with SAP, or a similar Enterprise Resource Planning (ERP) system
Solid technical skills in Microsoft Office & SAP BW
Strong analytical (i.e. Excel functionality) and problem-solving skills with great attention to details
Ability to adapt to changing environment and quickly learn new processes
Proactive, a good team player, willing to learn and take extra responsibility
Strong interpersonal and influencing skills in a cross functional setting

Nice To Haves

Basic knowledge of logistics and hazardous materials handling
Good knowledge of import/export process – booking, customs clearance, documentation

Responsibilities

Monitor orders, shipments, and deliveries outbound from North America and inbound to North America.
Troubleshoot day to day order fulfillment & logistics issues on US sourced shipments (working with logistics, warehouse, and freight forwarders), including completion of SAP transactional activities and providing training as appropriate. (i.e. annual refresher US Import Training w/BDP)
Facilitate weekly US export open order review meetings with updates to the TSS matrix.
Participate in monthly Regional Order Fulfillment Network meetings.
Complete appropriate filing for imports based on regulatory requirements
Ensure Import/Export Compliance and lead analysis/root cause corrective action for US Import & Export Non-Conformances.
Lead analysis and review of monthly US Supplier Metrics.
Refresh and maintain Duty Drawback.
Support Change to Business activity as it relates to Import/Export shipments.
Collect VOC for Annual Global Ocean RFP, Initiate Customer complaint investigations in Salesforce as needed
Participate and drive simplification initiatives that streamline work processes and improve customer experience
Work on initiatives to improve Chemours’ business process/tools platform (i.e. Project 44 Ocean Superuser)
Oversee product shipments out of US virtual warehouse including monitoring, creating/completing paperwork and communicating with logistics and commercial team