Nordic Outdoor Attendant - Winter 2026/27

POWDR • Bend, OR

5d • Onsite

About The Position

The Nordic Outdoor Attendant welcomes guests to the Nordic trails and ensures that the gate area and exterior lodge area are in a safe condition for skier and snowshoer passage. This role is responsible for trail access operations, safety, ticketing issues, crowd control, and guest service at the Nordic Ticket Gate. The attendant will review the daily grooming report and event details and accurately communicate this information to guests. This is an outside job in all types of harsh winter weather that may involve long periods of standing and always requires being in full uniform while working. The job will require early morning starts and frequent snow shoveling. As a front-line representative of Mt. Bachelor, this role is accountable to all policies and procedures presented in training seminars, safety huddles, the employee handbook, and operations manual. The Outdoor Attendant provides exceptional customer service, directions, and information that can be critical to a guest's success and enjoyment of their experience. The Outdoor Attendant maintains physical access to the lodge and trails and pays constant attention to conditions and safety concerns.

Requirements

• Ability to read, write, and follow directions.
• Nordic ski proficiency preferred.
• Willingness to learn the resort’s POS program.
• Able to remain standing outside in all weather conditions.
• Frequent shoveling, lifting, pulling, pushing, and bending.
• Ability to shovel snow and walk on steep and uneven surfaces.
• Exceptional guest service.
• Minimum Age Requirement: 18+

Nice To Haves

• Selling tickets, selling retail, renting equipment to guests, ski waxing, equipment repair, and other duties as needed.
• Assist with special events as directed by the manager, which may include diverse tasks in outdoor and indoor environments.

Responsibilities

• Set up, maintenance, and tear down of crowd control gates and signs at the Nordic trail access area.
• Maintain clear and safe building entry/ exit areas.
• Provide constant guest service while checking for valid trail passes.
• Effectively communicate while organizing a large crowd.
• Assist with ticket/pass issues and report fraud.
• Assist in snow and ice removal wherever and whenever necessary.
• Demonstrate success in safety awareness and maintain a safe work environment.
• Split kindling and haul wood.
• Assist the indoor (lodge) staff, especially in the afternoons.
• Assist in training new attendants and any employees who cover meal/rest breaks.
• Assist with special events as directed by the manager, which may include diverse tasks in outdoor and indoor environments.

Benefits

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free transportation to & from Bend, Sunriver, and La Pine
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• Winter season employee housing program & Summer season camping program
• 401k with up to 5% company match & immediate vesting
• Discounted daycare onsite at Mt. Bachelor
• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)
• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED