Nordic Staff/Instructor Level I

Sundance Mountain Resort•Sundance, UT

About The Position

The Nordic Center Staff/Instructor Level I assists with all aspects of Nordic Center operations. The role includes welcoming guests, sharing information about the Nordic Program, selling trail tickets and merchandise, providing area maps, and handling cash and credit card transactions. Staff also distribute rental and demo equipment and maintain rental equipment, including waxing skis with a belt waxer. The position includes scheduling and teaching Nordic lessons and guiding tours. Level I instructors can teach beginning through intermediate Classic skiing. Staff must follow protocols to protect students from inappropriate behavior and uphold Sundance’s zero-tolerance standard for sexual abuse and molestation. Other duties include snow removal from facilities and roofs, trail maintenance, supporting the on-mountain recycling program, and assisting with night-skiing operations, including equipment rentals, trail-pass sales, and closing. Basic snowmobile operation may be needed for medical first response or lost-skier protocols. This is a seasonal, part-time or full-time hourly position with variable shifts, typically between 8:30 a.m. and 5:30 p.m., with shifts until 10 p.m. for night-skiing events. Weekend and holiday availability is required. The position pays $17.00 per hour and is classified as non-exempt. Employees must be at least 16 years old and able to Nordic ski. The work frequently takes place outdoors in winter conditions and involves standing, walking, snowshoeing, cross-country skiing, and lifting.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Previous instruction and customer service experience required, preferably in the ski industry.
Ability to Nordic ski.
At least 16 years of age.
Ability to perform the essential duties, with reasonable accommodations available for individuals with disabilities.
Ability to stand, walk, snowshoe, cross-country ski, reach, handle objects, and perform other physical duties described in the posting.
Ability to regularly lift and/or move up to 10 pounds, frequently lift and/or move more than 100 pounds, and occasionally lift and/or move up to 50 pounds.
Required vision abilities include close, distance, and color vision.
Weekend and holiday availability is required.

Nice To Haves

Education in recreation or sales.
Experience in coaching.
Track experience and knowledge of Nordic equipment.

Responsibilities

Greet guests at the Nordic Center and provide information about the Nordic Program.
Assist guests with purchasing trail tickets and provide area maps.
Share Sundance’s land-preservation and environmental commitment when appropriate.
Assist guests with merchandise purchases and conduct retail sales of hard and soft goods.
Disburse rental and demo equipment and maintain rental equipment, including waxing with a belt waxer.
Handle cash and credit card transactions using the register.
Schedule and teach Nordic lessons and guide tours; Level I instructors teach beginning through intermediate Classic skiing.
Follow protocols that protect students from inappropriate behavior and uphold the resort’s zero-tolerance standard for sexual abuse and molestation.
Remove snow from facilities and roofs.
Support night-skiing operations by assisting with equipment rentals, trail-pass sales, and closing operations; be available until 10 p.m. on most operational evenings.
Use a snowmobile as needed for medical first response or Lost Skier Protocol.
Maintain ski trails through shoveling and/or pruning.
Support the on-mountain recycling program.
Operate two-way radios to communicate with other staff.