Nordic Cashier/Rental Tech
About The Position
Eldora Mountain Resort is seeking a guest-focused team member with a positive attitude and passion for the outdoor lifestyle to join their team as a Nordic Cashier/Technician. This role combines front-line customer service with rental and equipment support, ensuring guests have a seamless and enjoyable Nordic experience. Responsibilities include assisting guests with purchases and rentals, managing point-of-sale transactions, and helping fit and maintain equipment. The ideal candidate is a strong communicator who provides friendly, knowledgeable service and can effectively handle guest questions and concerns. Success in this role requires attention to detail, organization, and the ability to multitask in a fast-paced environment. A proactive, team-oriented mindset and commitment to creating a welcoming, safe environment are essential. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.
Requirements
- High school degree or equivalent.
- Previous experience with customer service preferred.
- Able to pass background check to company standards.
Responsibilities
- Greet and assist guests in a friendly and professional manner, providing information about Nordic center services, programs, and trail conditions.
- Operate the point-of-sale (POS) system to accurately process payments for trail passes, rentals, lessons, retail items, and other services.
- Issue and collect rental equipment, including skis, boots, and poles, ensuring proper fit and function for each guest.
- Inspect, maintain, and clean rental equipment, performing basic adjustments and reporting repair needs.
- Educate guests on proper use and care of rental gear and provide basic instruction on equipment setup.
- Balance cash drawer and maintain accurate records of daily transactions.
- Restock and organize merchandise, rental inventory, and work areas to ensure a clean, safe, and efficient environment.
- Assist with opening and closing duties, including equipment organization, shop setup, and end-of-day reporting.
- Communicate effectively with instructors and other staff to coordinate lessons, rentals, and guest needs.
- Uphold all company safety standards and policies, creating a welcoming and safe atmosphere for guests and coworkers.
- Handle guest questions, concerns, and complaints in a professional, solutions-focused manner.
- Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
- Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.
- Work weekends and holidays as required by resort operations.
Benefits
- Free employee season pass and discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free RTD EcoPass
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- 401k with up to 5% company match & immediate vesting
- Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
- 50% day passes at IKON pass resorts (out of state & out of country)
- Seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.
- Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
- Accumulates sick time.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
