Nordic Cashier/Rental Tech
About The Position
Eldora Mountain Resort is seeking a guest-focused team member with a positive attitude and passion for the outdoor lifestyle to join our Nordic Center as a Nordic Cashier/Technician. This role combines front-line customer service with rental and equipment support, ensuring guests have a seamless and enjoyable Nordic experience. Responsibilities include assisting guests with purchases and rentals, managing point-of-sale transactions, and helping fit and maintain equipment. Whether you have a history with Nordic skiing or are eager to learn, if you’re passionate about creating memorable guest experiences, we have a place for you on our team. Success in this role requires strong communication, attention to detail, organization, and the ability to multitask in a fast-paced environment. A proactive, team-oriented mindset and commitment to creating a welcoming, safe environment are essential.
Requirements
- High school degree or equivalent.
- Previous experience with customer service preferred.
- Able to pass background check to company standards.
Responsibilities
- Greet and assist guests in a friendly and professional manner, providing information about Nordic center services, programs, and trail conditions.
- Operate the point-of-sale (POS) system to accurately process payments for trail passes, rentals, lessons, retail items, and other services.
- Issue and collect rental equipment, including skis, boots, and poles, ensuring proper fit and function for each guest.
- Inspect, maintain, and clean rental equipment, performing basic adjustments and reporting repair needs.
- Educate guests on proper use and care of rental gear and provide basic instruction on equipment setup.
- Balance cash drawer and maintain accurate records of daily transactions.
- Restock and organize merchandise, rental inventory, and work areas to ensure a clean, safe, and efficient environment.
- Assist with opening and closing duties, including equipment organization, shop setup, and end-of-day reporting.
- Communicate effectively with instructors and other staff to coordinate lessons, rentals, and guest needs.
- Uphold all company safety standards and policies, creating a welcoming and safe atmosphere for guests and coworkers.
- Handle guest questions, concerns, and complaints in a professional, solutions-focused manner.
- Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
- Support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program.
- Must be able to work weekends and holidays as required by resort operations.
Benefits
- Free employee season pass
- Discounted dependent(s) season pass
- Free and discounted friends & family day passes
- Free RTD EcoPass
- Discounts across the resort (food & beverage, retail, rentals, lessons & more)
- 401k with up to 5% company match & immediate vesting
- Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
- 50% day passes at IKON pass resorts (out of state & out of country)
- Accumulates sick time
- Employee housing
- Competitive benefits
- Unique work atmosphere
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
