Remote Nonprofit Donation Processor / Pledge Drive Specialist

Gifted Hands Enterprises • Fort Belvoir, VA

12d • Remote

About The Position

This independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and earn income by supporting established nonprofit fundraising campaigns. We are seeking reliable, professional individuals who can operate independently, follow structured procedures, and accurately assist donors. All donor calls are strictly inbound. Donors call voluntarily after responding to an established nonprofit campaign. Your responsibility is to professionally answer the call and accurately process the donor’s pledge or contribution.

Requirements

• A high school diploma or GED
• At least six months of remote customer-service experience or one year of onsite customer-service experience
• Strong verbal communication and active-listening skills
• Accurate data-entry and basic computer skills
• The ability to navigate multiple systems while speaking
• Professional and dependable work habits
• A quiet, dedicated home workspace
• A Windows 11 computer
• At least 8GB of RAM; 16GB is recommended
• A USB headset with noise cancellation
• Wired high-speed internet
• A direct Ethernet connection
• A quiet, distraction-free workspace

Nice To Haves

• Dual monitors are recommended.

Responsibilities

• Answer inbound calls from donors
• Follow structured scripts and campaign procedures
• Accurately enter donation and pledge information
• Confirm donor and transaction details
• Navigate computer systems while speaking with callers
• Maintain professionalism and confidentiality
• Follow compliance and quality standards
• Meet established attendance and performance expectations

Benefits

• Work From Home
• Flexible Scheduling
• Contract rates generally range from $13–$15 per hour
• Earnings may depend on the campaign and performance
• Campaigns may offer servicing intervals throughout the day and night
• Contractors select from available servicing intervals
• Continued access to campaigns depends on reliability, attendance, quality, and performance

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED