Non-Surgical Clinical Assistant, Medical Assistant

Rothman Orthopaedics•Radnor Township, PA

9d•$18 - $24•Onsite

About The Position

Rothman Orthopaedics is hiring a full-time Non-Surgical Clinical Assistant (Medical Assistant) based in its Bryn Mawr, Pennsylvania office, with travel to offices in Blue Bell and King of Prussia. The schedule is Monday through Friday, 7:30 a.m. to 4:00 p.m. The position assists physicians and physician assistants with daily administrative and clinical duties and supports patient satisfaction, schedule preparation, voicemail coverage, accurate end-of-day batching and time stamping, adherence to clinical procedures, wait-time management, and timely, accurate pre-certifications and authorizations. The assistant welcomes and escorts patients, prepares and maintains exam rooms, supports clinical examinations and injections, manages patient records and imaging, handles specimens, and helps coordinate physician schedules and orders. The role also includes telephone and voicemail coverage, authorization and pre-certification tasks, office coverage as needed, participation in meetings and committees, and maintaining physician protocols on the RO Intranet.

Requirements

High school diploma or GED.
Active and valid professional license or certification.
Knowledge of medical office procedures and medical terminology.
Computer skills, including Microsoft Office Suite.

Nice To Haves

National Medical Assistant certification.
Experience with electronic medical record (EMR) systems.

Responsibilities

Greet patients in the waiting room and escort them to exam rooms; direct them to surgery scheduling or the front desk for checkout.
Maintain exam-room order, cleanliness, and inventory; prepare rooms for patients.
Clean and autoclave instruments.
Provide and scan paperwork into charts for physician review, and scan patient information, physician orders, and prescriptions into the patient record on the date of service.
Record patient vitals as requested by the physician and prepare injections for the physician.
Retrieve x-rays, MRI scans, CT scans, and other studies relevant to the patient’s examination.
Assist patients with clothing when necessary.
Dispose of biohazardous waste and sharps in accordance with OSHA regulations and replace full sharps containers.
Answer telephones in patient areas and provide physician voicemail coverage; cover provider jellybeans and voicemail as needed or requested.
Request reports from facilities for physicians.
Empty and restock laundry.
Review appointment tracking to identify patients ready to be seen and direct the physician in patient appointment order.
Prepare charts by reviewing physician schedules and ensuring operative reports, dictations, and studies are present.
Complete pre-certifications for MRIs and other physician orders as needed, and send Visco Injection authorization requests to the pre-certification representative.
Cover other office areas when not assigned to a physician.
Attend required meetings and participate on committees as requested.
Maintain knowledge of fax logs and respond to email communications within an appropriate time frame.
Develop and quarterly update physician protocols covering office hours, medication draws, patient education, voicemail/jelly beans, and clinical protocols; house these protocols on the RO Intranet.
Identify the weekly schedule and schedule changes published by the manager.
Handle and appropriately label specimens, including urine, blood, incision drainage, and aspirated fluids; follow provider orders to send specimens to the appropriate laboratory for analysis.
Support the organization’s culture and philosophies.