Non-Surgical Clinical Assistant, Medical Assistant

Rothman Orthopaedics•Bryn Mawr, PA

7d•Onsite

About The Position

Rothman Orthopaedics is hiring a full-time Medical Assistant to work as a Non-Surgical Clinical Assistant, based in its Bryn Mawr, Pennsylvania office, with travel required to the Blue Bell and King of Prussia offices. The schedule is Monday through Friday, 7:30 a.m. to 4 p.m. The role assists physicians and physician assistants with daily administrative and clinical duties, supporting patient satisfaction, schedule preparation, voicemail coverage, accurate end-of-day batching and time stamping, compliance with clinical policies and procedures, wait times, and timely and accurate pre-certifications and authorizations. The assistant supports patient flow and prepares examination rooms, records vital signs, prepares injections, retrieves imaging and other studies, handles paperwork and patient records, and assists with clinical tasks such as instrument cleaning and specimen handling. The position also involves telephone and voicemail coverage, chart preparation, pre-certifications and authorizations, maintaining office supplies and cleanliness, and contributing to physician protocols and organizational practices.

Requirements

High school diploma or GED.
Active and valid professional license or certification.
Knowledge of medical office procedures and medical terminology.
Computer skills, including Microsoft Office Suite.

Nice To Haves

National Medical Assistant certification preferred.
Experience with electronic medical record (EMR) systems preferred.

Responsibilities

Greet patients in the waiting room and escort them to examination rooms; direct them to surgery scheduling or the front desk for checkout.
Maintain the order, cleanliness, and inventory of examination rooms and prepare rooms for patients.
Clean and autoclave instruments; dispose of biohazardous waste and sharps in accordance with OSHA regulations and replace full sharps containers.
Provide and scan paperwork into charts for physician review, and scan patient information, orders, and prescriptions into patient records on the date of service.
Record vital signs as requested by the physician and prepare injections for the physician.
Retrieve and display x-rays, MRI scans, CT scans, and other studies relevant to patient examinations.
Assist patients with clothing when necessary.
Answer telephones in patient areas and provide physician voicemail coverage; cover provider “jellybeans” and voicemail as needed or requested.
Request reports from facilities for physicians and maintain knowledge of fax logs.
Empty and restock laundry.
Monitor appointment tracking to identify when patients are ready and direct the physician according to patient appointment order.
Review physician schedules and prepare charts, ensuring operative reports, dictations, and studies are present.
Complete pre-certifications for MRI scans and other physician orders as needed, and send Visco injection authorization requests to the pre-certification representative.
Cover other office areas when not assigned to a physician.
Attend required meetings and participate on committees as requested.
Develop and update physician protocols quarterly for office hours, medication draws, patient education, voicemail/jelly beans, and clinical protocols, and house them on the RO Intranet.
Read and respond to email communications within the appropriate time frame.
Identify the weekly schedule, including schedule changes published by the manager.
Handle and appropriately label specimens, including urine, blood, incision drainage, and aspirated fluids; follow provider orders to ensure specimens are sent to the appropriate laboratory.
Support patient satisfaction, schedule preparation, accurate end-of-day batching and time stamping, clinical policy compliance, wait times, and timely, accurate pre-certifications and authorizations.