Non-QM Product Trainer

Griffin Funding, Inc.•San Diego, CA

1d•$65,000 - $85,000

About The Position

Griffin Funding is hiring a Product Trainer to turn product knowledge into production by training loan officers on Non-QM, agency, and government mortgage programs. Reporting to the VP of Sales and partnering with branch managers, the trainer will explain how investor guidelines and programs differ, help loan officers select and structure appropriate loans, and support complete, accurate submissions. The role emphasizes product expertise and teaching rather than loan origination volume. The trainer will deliver onboarding and ongoing instruction, provide scenario-desk guidance, coach loan officers on income calculations and documentation, review files for potential gaps, and collaborate with processing, underwriting, and the lock desk to address recurring issues. The role also includes creating and maintaining training materials, identifying patterns in loan-officer challenges, measuring the effect of training on file quality, pull-through, and turn times, and reporting results to leadership. The position is preferred in office, with remote work considered for the right candidate. Compensation consists of a base salary of $65,000–$85,000 and annual variable compensation of $10,000–$25,000. Medical, dental, and vision coverage, a 401(k), and paid time off are offered.

Requirements

At least 5 years of experience in mortgage lending, including at least 3 years working directly in Non-QM.
Deep working knowledge of DSCR, bank statement, and asset-based qualification, including income calculation and documentation standards.
Experience with multiple Non-QM investors and the ability to compare their guidelines side by side.
A track record of teaching, coaching, or supporting loan originators, such as in an account executive, trainer, underwriter, or senior processor role.
Clear, patient communication skills, including the ability to explain complex guidelines to both new and experienced loan officers.
Comfort creating training content such as guides, decks, and recorded sessions, and presenting live in person and on video.

Nice To Haves

A reputation as a product expert whom colleagues consult about challenging scenarios.
Underwriting or scenario-desk experience.
An active or prior NMLS license.

Responsibilities

Train loan officers on mortgage products and investors, including Non-QM, agency, and government programs.
Build and deliver training on Non-QM products such as DSCR, bank statement, P&L, asset depletion, 1099, foreign national, and interest-only options.
Explain important differences among investors, including guideline nuances, overlays, reserve requirements, seasoning, LTV and FICO grids, and pricing adjustments.
Partner with branch managers to provide product onboarding for new hires and ongoing training for experienced loan officers.
Keep loan officers current on investor guideline changes, new programs, and updated matrices, translating changes into plain-language guidance.
Provide scenario-desk support to identify suitable programs, investors, and file requirements.
Coach loan officers on income calculation, documentation requirements, and preparing complete submission packages.
Review files with loan officers to identify gaps early and reduce suspenses, conditions, and fallout.
Work with processing, underwriting, and the lock desk to address recurring file issues and convert them into training.
Create and maintain product guides, cheat sheets, scenario libraries, and recorded walkthroughs in the training platform.
Track loan-officer challenges and build training based on recurring conditions, product misfits, and questions.
Measure training impact against file quality, pull-through, and turn times, and report results to leadership.