Non-Certified Pharmacy Technician

Hy-Vee, Inc.•Council Bluffs, IA

21h•Onsite

About The Position

Hy-Vee is seeking a detail-oriented, customer-focused Non-Certified Pharmacy Technician who is working toward national technician certification. The role provides hands-on experience supporting pharmacists with prescription preparation and distribution, prescription processing, insurance billing, inventory, and customer service while developing skills for a pharmacy career. This is a fast-paced retail pharmacy position involving multiple tasks throughout a shift, including filling prescriptions, answering the telephone, and assisting customers. The role requires maintaining patient confidentiality and following pharmacy laws, regulations, and Hy-Vee policies. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent required.
Working toward licensed technician certification through a certified national program required.
Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
Ability to perform arithmetic, algebraic, and geometric calculations accurately.
Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
Ability to maintain discretion and integrity when handling confidential patient information.
Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal pharmacy regulations.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
Ability to work in a pharmacy that handles and prepares hazardous drugs; personnel of reproductive capability should be aware of possible acute and chronic effects of exposure and follow pharmacy policies and procedures.
Successful completion of a pre-employment drug screen.
Night and weekend shifts required.

Nice To Haves

Previous experience as a pharmacy clerk preferred.
Vaccination certification required if administering vaccines, as required by law.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
Accept written prescriptions and telephoned refill requests at the supervising pharmacist’s discretion.
Contact doctors’ offices to take or request refill prescriptions as needed.
Gather and maintain accurate patient information required to prepare prescriptions.
Assist pharmacists in preparing prescription drug products for dispensing.
Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
Prepare and submit insurance claims; assist with third-party insurance billing and troubleshooting.
File prescriptions after dispensing and report medication errors to appropriate personnel.
Order, check in, and stock pharmacy supplies; log invoices as necessary.
Perform cash transactions accurately.
Administer vaccines as allowed by law, with required certification where applicable.
Maintain cleanliness of the pharmacy and dispensing area.
Protect customers’ private medical information in accordance with HIPAA.
Follow statutes and regulations pertaining to pharmacy technicians.
Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
Assist in other store areas as needed and take on assigned special projects.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.