Non-Certified Pharmacy Technician
About The Position
Hy-Vee is seeking a customer-service-oriented Non-Certified Pharmacy Technician who is working toward national technician certification while gaining hands-on experience supporting pharmacists in the preparation and distribution of prescription medications. The role includes prescription processing, insurance billing, inventory, and customer service, with the opportunity to build skills for a pharmacy career. This is a fast-paced retail pharmacy position involving multiple tasks throughout each shift, including filling prescriptions, answering calls, and assisting customers. The technician must protect confidential patient information, follow pharmacy laws and policies, and work collaboratively to create a positive customer experience. Employment is contingent upon successful completion of a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Working toward licensed technician certification through a certified national program.
- Vaccination certification if administering vaccines, as required by law.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to maintain discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk throughout a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning duties.
- Ability to work around bloodborne pathogens and sharps associated with pharmacy operations and, where certified, immunization administration.
- Successful completion of a pre-employment drug screen.
Nice To Haves
- Previous experience as a pharmacy clerk.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information required to prepare prescriptions.
- Assist pharmacists with preparing prescription drug products for dispensing.
- Prepare and affix labels to prescription containers and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, receive, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when permitted by law and when required certification is held.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect confidential medical information in accordance with HIPAA.
- Comply with statutes and regulations pertaining to pharmacy technicians.
- Work with co-workers as a team to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene, dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
