Non-CDL Driver

Diamond Assets•Milton, WI

4d•Onsite

About The Position

Diamond Assets is hiring a dependable, organized, and customer-focused Non-CDL Driver to support customer projects, equipment pickups, and onsite services. The role combines nationwide travel and transportation with client service, project coordination, and equipment logistics. The driver serves as a company representative at customer locations, coordinating project details and contractors, communicating with customers, and helping ensure projects are completed safely, efficiently, and professionally. The position is based in Milton, Wisconsin, is in-person, and requires travel approximately 75% of the time, including overnight stays and occasional air travel. Diamond Assets provides sustainable technology plans and refurbished Apple products to schools, businesses, and governments. Its lifecycle-through-upcycle approach aims to provide equitable and affordable access to technology. The role contributes to these efforts by helping extend the life of technology and deliver a strong customer experience.

Requirements

Valid driver's license and clean motor vehicle record.
Ability to successfully complete a DOT physical and obtain a DOT Medical Card upon employment offer.
Successful completion of a company background check.
Willingness and ability to travel approximately 75% of the time.
Flexibility to accommodate customer pickup schedules and project travel.
Ability to travel nationwide, including occasional air travel.
Availability for overnight hotel stays as required by project schedules.
Excellent customer service and interpersonal skills.
Strong verbal and written communication skills.
Strong organizational and time management abilities.
Ability to manage multiple project details while meeting deadlines.
Strong attention to detail and commitment to resolving issues.
Self-motivated and comfortable working independently with minimal supervision.
Flexible, adaptable, and willing to take on new challenges.
Ability to repeatedly lift and move up to 50 pounds.
Ability to stand, walk, bend, and move for extended periods.
Ability to safely operate pallet jacks and lift-gate equipment.
Ability to load, unload, and secure equipment for transportation.

Nice To Haves

Experience with ERP systems or inventory management software.

Responsibilities

Travel nationwide to support customer projects, equipment pickups, and onsite services.
Serve as a primary customer contact during onsite projects, communicating professionally and providing excellent customer service.
Coordinate project details, timelines, equipment needs, and logistics.
Prepare project documentation, including pick lists, shipping labels, and other required paperwork.
Answer customer questions and help resolve project issues.
Coordinate and oversee third-party contractors at customer locations.
Represent Diamond Assets professionally during customer interactions.
Safely operate company-owned and rental box trucks and vans.
Load, unload, and transport equipment between customer locations and Diamond Assets facilities.
Use pallet jacks and lift-gate equipment to move palletized products.
Secure equipment for transportation by palletizing, shrink wrapping, and preparing shipments.
Ensure equipment is accounted for and handled carefully, and maintain a safe, organized transportation process.
Take ownership of assigned projects and work independently to keep them moving.
Communicate project updates, challenges, and potential issues to the Project Manager.
Coordinate equipment pickups, shipments, and project requirements with warehouse and operations teams.
Identify and resolve problems promptly while prioritizing customer satisfaction.
Support the team wherever needed.