NOC Technical Lead (Network Engineer II) (Government)
About The Position
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a NOC Technical Lead: To support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network monitoring and modeling. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Requirements
- Layer 1 and Layer 2 network experience.
- Configure and troubleshoot layer 2 switching (VLAN’s).
- Knowledge of Cisco IOS, Juniper JUNOS, Brocade and Foundry OS.
- Familiar (doesn’t need to be a SME) with Layer 3 protocols such as OSPF, BGP, VRRP, HSRP, MPLS, LSP, GRE.
- Familiar with Viso and Service Now.
- Required Clearance: TS/SCI with polygraph.
- Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master’s and 4 years, bachelor’s and 6 years, associates and 8 years or HS diploma and 10 years.
- Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.
Responsibilities
- Supervise network support and client server specialists in the planning, coordination, and implementation of network operations, maintenance, repair, or upgrades.
- Train, staff, and employ a team of network support specialists to provide advanced incident response support to the Network Operation Center (NOC) and Tier 3 network engineers in the resolution of incident tickets.
- Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
- Develops and implements methodologies for analysis, testing, monitoring, and support of LAN and WAN networks.
- Support the evaluation and implementation of new network technologies into the network to ensure the NOC can provide the client with robust and proactive monitoring of network health.
- Support the analysis of incident trends, escalation of incidents to problems, and development of solutions to resolve network issues.
- Perform configuration management functions such as updating topology drawings, ensure asset management records are accurate, inventory.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
- Paid Parental Leave
- Paid Caregiver Leave
- Additional sick leave beyond what state and local law require may be available but is unprotected
- Adoption Reimbursement
- Disability Benefits (short term and long term)
- Life and Accidental Death Insurance
- Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
- Employee Assistance Programs (EAP)
- Extensive employee wellness programs
- Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
