About The Position
This role focuses on Level 2 NOC Systems Administration with a strong emphasis on Linux/Unix systems. The successful candidate will be responsible for administering Linux/Unix servers, troubleshooting complex issues, monitoring system performance, managing software, and ensuring operational efficiency and compliance. The role also involves knowledge transfer to Level 1 analysts and contributing to operational improvements.
Requirements
- BA/BS degree and 2–4 years of relevant experience OR equivalent combination.
- Strong experience with Linux/Unix troubleshooting and server administration.
- Ability to support 24×7 operations and rotating shifts.
- U.S. Citizenship and U.S. residency required.
- May also hold Windows credentials if permitted.
Responsibilities
- Administers Linux/Unix development, test, and production servers including reloading, re-imaging, patching, configuration, and shell-level maintenance.
- Diagnoses and resolves complex Linux/Unix OS, service, and connectivity issues.
- Performs daily monitoring of Linux/Unix systems, services, and performance; initiates proactive remediation.
- Installs, removes, and upgrades Linux/Unix packages using native package managers (yum, apt, rpm, etc.).
- Owns Level 2 Linux/Unix-related tickets through resolution, including root cause analysis.
- Provides system evaluation reports and contributes to operational recommendations for Linux/Unix environments.
- Updates system records, ensures licensing compliance, and maintains accurate configuration data for Linux/Unix assets.
- Creates runbooks and how-to guides; trains Level 1 analysts on Linux/Unix procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
