NMAC Systems Administrator - DoW

INNOVIM•Colorado Springs, CO

33d•$70,000 - $75,000•Onsite

About The Position

INNOVIM is seeking a NMAC Systems Administrator to support the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC) Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract III (NISSC 3). The position is located at the Chidlaw Building and Peterson Space Force Base in Colorado Springs, Colorado. Remote work is not available, and relocation assistance is not offered. This role provides system administration and technical support for government, civilian, and contractor users, as well as other work centers and the test community. The administrator analyzes and resolves system issues, installs and configures hardware and software, monitors and optimizes systems, documents incidents, and coordinates with mission assurance centers and engineering and maintenance personnel. Shift work supports 24×7 operations on a modified Panama schedule. The employee must be available for designated shifts, including nights, weekends, and holidays, and may need to remain onsite for extended periods during emergencies and drills. The position requires an active DoD Top Secret clearance with SCI eligibility and a current DoD IAT Level II certification or higher. Expected annual pay is $70,000–$75,000, depending on experience, education, and relevant certifications.

Requirements

At least 1.5 years of directly related experience.
At least 4 years of general work history.
Experience with Microsoft Windows operating systems and associated hardware.
Experience with Windows system administration.
Experience with Microsoft Office Suite.
Experience with virtualization.
Experience with Local Area Network (LAN) and Wide Area Network (WAN) technologies.
Current DoD IAT Level II certification or higher, such as Security+ (CE).
Active DoD Top Secret security clearance with SCI eligibility.
Availability for shift work on a modified Panama schedule, including designated nights, weekends, and holidays, and extended onsite periods during emergencies and drills.

Nice To Haves

Experience using command-line interfaces such as Cisco, Unix, Linux, or Windows.
Experience with Cyber and Space Operations.
VMware certification, such as VCP or VCAP.
Experience with Red Hat Enterprise Linux.
Experience with NetApp technologies.
Associate degree in a computer field.
Basic understanding of network topologies and protocols.

Responsibilities

Analyze, troubleshoot, and resolve system hardware, software, peripheral, and networking problems, including in stressful situations.
Explain technical concepts to inexperienced users.
Optimize, fine-tune, and monitor operating system software and hardware.
Install and configure software and hardware.
Create incident reports about system issues and perform system data collection.
Provide server, workstation, and application expertise to government, civilian, and contractor users.
Provide support to other work centers and the test community.
Travel to off-site locations with supported community users.
Escort and provide support to engineers and maintenance personnel.
Coordinate with other Mission Assurance Centers.
Order replacement hardware and software, including handling warranty claims.
Perform other duties as assigned.