CDC - Night Supervisor

Challenge Unlimited Inc•Saint Robert, MO

1d•$21 - $21•Onsite

About The Position

Challenge Unlimited is seeking a Night Supervisor to oversee work-related opportunities for individuals with disabilities at the Fort Leonard Wood location. The role involves supervising teams, providing work support and development, and ensuring the highest level of independence for employees and clients. The supervisor will manage janitorial cleaning duties, assist the crew with tasks, act as a point of contact for contract management, and provide training, support, and feedback with a focus on safety and company culture. Responsibilities include completing assessments, performance evaluations, scheduling, training, disciplining, and processing timekeeping. The supervisor ensures adherence to work and safety procedures, maintains quality, and ensures customer satisfaction.

Requirements

High School Diploma or G.E.D
Minimum of 2 years of janitorial experience
At least 1 year in a supervisory or training role
Solid oral and written communication skills
Class E Drivers License (regular in IL, WI, OH, SC; Class E in MO)
Basic Microsoft Excel, Word, and Outlook
Must be able to pass criminal and state federal background checks as well as DCFS Abuse and Neglect Tracking System Check.

Responsibilities

Supervise employees and clients in the performance of janitorial cleaning duties at the assigned site.
Assist crew with completing required tasks.
Serve as a back-up/alternate point of contact with site contract management.
Provide training, support, and on-going feedback to all workers on job duties, proper procedures, and areas for improvement, with a special focus on safety and company culture.
Complete monthly/quarterly assessments and performance evaluations for the department.
Perform scheduling, training, disciplining, and/or processing timekeeping for workers.
Ensure work and safety procedures are followed with a special focus on Company culture.
Ensure quality and customer satisfaction at the site.
Ensure work is performed in accordance with the contract’s statement of work and in compliance with Company policies and procedures, applicable laws and regulations, customer requirements, and quality and safety standards.
Provide a safe environment for all workers and customers.
Follow and enforce OSHA (Occupational Safety and Health Administration) regulations.
Complete incident and/or accident reports in accordance with Company policies.
Take preventative and corrective action as needed.
Conduct safety training, inspections, and ensure workers utilize Personal Protective Equipment (PPE) as required.
Develop, modify, and complete contract paperwork as needed and/or required.
Support PM (Project Manager) in all needed tasks.
Observe and/or assist crew in completing contract required tasks.
Clean, sanitize, and restock bathrooms including sweep & mop floors, sinks, toilets, glass & mirrors, stall walls, stainless steel.
Vacuum, sweep, mop floors and stairs.
Empty all trash cans and replace liners, clean receptacles, as necessary.
Maintain and organize chemical and equipment storage areas in a clean, organized, and safe manner.
Clean, sanitize, and restock common areas and break rooms including sinks, countertops, microwaves, coffee makers, and refrigerators in break rooms.
Dust and clean office desks and furniture that are not cluttered.
Clean windowsills and windows.
Maintain quality standards.
Complete regular inspections.
Promptly correct any deficiencies and rectify any customer complaints.
Transport crew to and from cleaning locations as needed.
Relay pertinent information to workers and PM about any updates or changes to the contract in a timely, accurate manner.
Meet the needs of clients and staff while fulfilling contract obligations.
Apply techniques for working with individuals with disabilities in the workplace.
Support crew members by providing timely and thorough training and feedback.
Oversee new worker training and ongoing training for all members of the crew.
Work with a team to help them develop job skills and work/behavior skills which may help them achieve the highest level of independence possible.
Complete monthly/quarterly client assessments.
Supervise all site positions, ensuring work is performed according to the contract’s statement of work, company policies, and procedures.
Communicate client, employee and customer issues to Project Manager and make recommendations for correction and/or discipline.
Encourage effective outcomes and accountability.
Communicate job expectations; motivate, coach, and counsel employees.
Build an effective company culture that embodies our Company values to achieve optimum performance levels and achieve goals and objectives.