NIGHT OPS ASST STORE MANAGER

The Home Depot • Warner Robins, GA

19d

About The Position

The Night Operations Assistant Store Manager in Training (NOASM-IT) gains hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The role includes a comprehensive training program with hands-on experience, mentorship, and leadership development. During training, the NOASM-IT becomes familiar with Manager on Duty duties and focuses on overseeing overnight freight operations to ensure successful execution of core freight-handling programs. The role frequently collaborates with Night Replenishment Managers to manage unload, pack out, and pack down activities.

The NOASM-IT collaborates with the Store Manager, Assistant Store Managers, and field teams to learn to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. The role is expected to lead by example and uphold, maintain, and support lawful company policies and positions. The training period is up to six weeks, during which the employee learns to execute key OASM responsibilities.

Requirements

• Must be at least 18 years of age.
• Must be legally permitted to work in the United States.
• At least 3 years of work experience.
• At least 3 years of leadership experience.
• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED.

Nice To Haves

• Demonstrated ability to collaborate and work effectively with cross-functional teams.
• Knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
• 3 years of work experience (preferred).
• 3 years of leadership experience (preferred).

Responsibilities

• Supervise associates in the selling effort, lead the GET culture, and set the example; drive customer service and associate engagement throughout the store; ensure customer concerns are resolved effectively and take necessary actions promptly.
• Perform opening, closing, Manager on Duty, and other whole-store responsibilities; follow company policies and procedures and hold associates accountable for doing so; learn store standard operating procedures, especially safety compliance, process accuracy, and shrink mitigation.
• Ensure that self and associates follow all safety and hazardous-material procedures and Safety Matters guidelines.
• Work with key partners to plan merchandise placement and signing, and support stock integrity through inventory management; learn to maintain and operate store equipment and systems and manage daily financial operations.
• Participate in structured training covering retail store operations, customer service, sales and profitability, and company policies and procedures.
• Learn and demonstrate tactics for staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for installed sales, special orders, and product sales.
• Learn and demonstrate the performance management process, including reviewing associate performance and executing disciplinary processes when necessary.
• Complete all assigned training modules and assessments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED