Night Crew Supervisor

Albertsons • Peoria, AZ

1d • Onsite

About The Position

The Night Crew Supervisor exemplifies strong customer service in every aspect of the job. This role involves supervising and participating in all night crew activities, communicating with the Grocery Manager or Store Director, monitoring and complying with Company policies, and compiling Department orders and inventories. The supervisor assists the Grocery Manager in directing the operation of the grocery department, including supervising and training personnel on the night crew. They are responsible for maximizing sales, earnings, and customer satisfaction in the grocery department, reporting incidents requiring discipline to management, and training associates in all night crew activities, policies, and procedures. This role also involves supervising the total store on the night crew as directed by the Store Director, maintaining product quality, rotating and stocking products, discarding out-of-code and spoiled items, and maintaining the backroom. Additional duties include cleaning shelves, assisting with ordering, receiving, storing, stocking, inventory control, and building displays. The supervisor operates equipment such as hand trucks, carts, pallet jacks, and ladders, and maintains a safe, secure, and sanitary working environment. They also assist in planning merchandise requirements, special sales needs, ensuring cost, quality, and inventory levels, and implementing Company operating and merchandising policies. This role is crucial for controlling shrink, preventing damage and sale of unsafe or out-of-code products, and assisting in the reclamation process. The supervisor is expected to encourage and maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service, and handle positive vendor relations. They implement Company loss prevention and security policies during afterhours and are responsible for performing all job duties accurately, safely, and with honesty and integrity. Other duties as assigned are also part of this role.

Requirements

• Must be friendly and courteous.
• Must take initiative and maintain composure in dealing with customers, co-workers and vendors.
• Ability to concentrate and deal with interruptions and customer complaints.
• Ability to cooperate with others and work as part of a team.
• Ability to work independently without supervision when the store is closed.
• Good oral and written communication skills.
• Must stand and walk for long periods of time.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead.
• Pushes or pulls fully loaded hand trucks, six-wheel carts or pallet jacks.
• May climb ladders.
• Utilizes safety cutters and cleaning supplies.
• Mental alertness is required to ensure safe, accurate completion of work activities and to do repetitious work accurately.
• Requires knowledge of basic mathematics, inventory control, storage, merchandising and shipping and receiving procedures.
• Mental dexterity and good eye-hand coordination are required to perform repetitious movements safely.
• Must be able to work with little supervision.
• Regular attendance is required.
• Knowledge and ability to implement emergency procedures in the event of equipment and computer software malfunctions.
• Must comply with Company policies including grooming standards and dress code.

Nice To Haves

• May occasionally be exposed to temperatures of 28˚ Fahrenheit while handling products in a cooler and approximately -20˚ Fahrenheit in a freezer.

Responsibilities

• Supervises and participates in all night crew activities to maximize sales, earnings, and customer satisfaction.
• Assists the Grocery Manager in directing the operation of the grocery department.
• Supervises and trains personnel on the night crew.
• Reports incidents requiring discipline to the Grocery Manager and Store Director.
• Communicates with the Grocery Manager and Store Director on night crew activities.
• Trains and supervises associates in all night crew activities, policies, and procedures.
• Supervises total store on the night crew as directed by the Store Director.
• Maintains the quality condition of all products; rotates, stocks and faces products, discards out of code and spoiled products and maintains backroom.
• Cleans and dusts shelves.
• Assists in ordering, receiving, storing, stocking, inventory control and building displays.
• Operates related equipment such as hand trucks, six-wheel carts, pallet jacks and ladders.
• Maintains a safe, secure and sanitary working environment.
• Assists the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs.
• Ensures cost, quality and inventory level through verifying orders against invoices, auditing contents of product cases and completing necessary forms and reports accurately.
• Implements Company and Division operating and merchandising policies and practices.
• Controls shrink.
• Prevents damage and sale of unsafe or out of code products.
• Assists in the reclamation process.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
• Handles positive vendor relations.
• Implements Company loss prevention and security policies during afterhours.
• Responsible for performing all job duties accurately, safely and with honesty and integrity.
• Performs other duties as assigned and necessary.
• Covers for various positions throughout the store.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed