Night Crew Lead

Albertsons • Spokane, WA

1d • Onsite

About The Position

The Night Crew Lead exemplifies strong customer service while supervising and participating in night crew activities. The role assists the Grocery Manager with directing grocery department operations, including training and supervising night crew personnel, managing merchandise and inventory, and implementing company policies. The position may also supervise the total store during the night as directed by the Store Director and requires working nights, with schedules that may vary.

The role requires safe and accurate work, initiative, sound judgment, and the ability to work with little supervision while the store is closed. The Night Crew Lead must provide courteous service, maintain positive relationships with vendors and coworkers, and help ensure products and the work environment meet quality, safety, and sanitation standards.

Requirements

• Must be friendly and courteous, take initiative, and maintain composure when dealing with customers, coworkers, vendors, interruptions, and customer complaints.
• Ability to cooperate with others and work as part of a team, as well as work independently with little supervision when the store is closed.
• Good oral and written communication skills.
• Ability to stand and walk for long periods.
• Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
• Ability to push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks, and to climb ladders when needed.
• Ability to use safety cutters and cleaning supplies.
• Mental alertness to complete work safely and accurately, including repetitive work; mental dexterity and good eye-hand coordination for repetitive movements.
• Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
• Must work nights; may work weekends and holidays. Scheduled hours will vary.
• Regular attendance is required.
• Ability to cover various positions throughout the store.
• Knowledge of and ability to implement emergency procedures for equipment and computer software malfunctions.
• Must comply with Company policies, including grooming standards and dress code.

Responsibilities

• Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
• Supervise and participate in night crew activities to maximize sales, earnings, and customer satisfaction.
• Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate night crew activities to them.
• Train and supervise associates in night crew activities, policies, and procedures.
• Supervise the total store on the night crew as directed by the Store Director.
• Rotate, stock, and face products; discard out-of-code or spoiled products; and maintain the backroom.
• Clean and dust shelves.
• Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
• Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
• Verify orders against invoices, audit product case contents, and accurately complete required forms and reports to help control cost, quality, and inventory levels.
• Implement Company and Division operating and merchandising policies and practices.
• Control shrink, prevent product damage and the sale of unsafe or out-of-code products, and assist with reclamation.
• Promote enthusiastic customer awareness and fast, friendly, courteous customer service.
• Maintain positive vendor relations.
• Implement Company loss prevention and security policies after hours.
• Maintain a safe, secure, and sanitary working environment and perform duties accurately, safely, honestly, and with integrity.
• Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders.
• Cover for various positions throughout the store and carry out other duties as assigned and necessary.
• Follow emergency procedures in the event of equipment or computer software malfunctions and comply with Company policies, grooming standards, and dress code.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Sick pay accrued based on hours worked
• PTO/Vacation pay accrued based on hours worked
• Nine paid holidays annually
• Bereavement pay
• Retirement benefits, including pension and/or 401(k) eligibility, subject to length of service, hours worked, and any applicable collective bargaining agreement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed