Night Crew Lead

Albertsons•Spokane, WA

About The Position

The Night Crew Lead exemplifies strong customer service while supervising and participating in all night crew activities. The role assists the Grocery Manager with grocery department operations, including supervising and training personnel, planning merchandise needs, compiling orders and inventories, and maintaining company policies and merchandising practices. The Night Crew Lead may supervise the total store during the night as directed by the Store Director and must be able to work with little supervision when the store is closed. The position maintains product quality and department conditions by rotating, stocking and facing merchandise; removing spoiled or out-of-code products; maintaining the backroom; and cleaning shelves. It also supports ordering, receiving, storage, inventory control, display building, cost and quality checks, shrink control, reclamation, vendor relations, and after-hours loss prevention and security. The role operates hand trucks, six-wheel carts, pallet jacks and ladders, and uses safety cutters and cleaning supplies. This is a safety-sensitive position. Work takes place in a temperature-controlled store, with exposure to cleaning chemicals, loading and receiving areas, outdoor temperatures, and occasional cooler temperatures of 28°F and freezer temperatures of approximately -20°F. The position requires night work; weekends and holidays may also be scheduled, and hours vary. Physical requirements include prolonged standing and walking; frequently reaching, lifting, stacking and maneuvering items up to approximately 80 pounds from floor level to overhead; pushing or pulling loaded carts and pallet jacks; and possibly climbing ladders. The employee must maintain regular attendance, follow company policies and dress and grooming standards, and be able to cover various store positions and respond to equipment or computer software malfunctions.

Requirements

Be friendly and courteous, take initiative, and maintain composure when dealing with customers, co-workers and vendors.
Be able to concentrate and handle interruptions and customer complaints.
Ability to cooperate with others and work as part of a team, as well as work independently with little supervision when the store is closed.
Good oral and written communication skills.
Ability to stand and walk for long periods.
Ability to frequently reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
Ability to push or pull fully loaded hand trucks, six-wheel carts or pallet jacks and possibly climb ladders.
Mental alertness to complete work safely and accurately, including repetitive tasks; mental dexterity and good eye-hand coordination.
Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
Ability to work nights; weekends and holidays may be required, and scheduled hours vary.
Regular attendance is required.
Ability to work with little supervision and cover various positions throughout the store.
Knowledge of and ability to implement emergency procedures in the event of equipment and computer software malfunctions.
Must comply with company policies, including grooming standards and dress code.

Responsibilities

Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
Supervise and participate in night crew activities to support sales, earnings and customer satisfaction.
Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
Supervise the total store during the night when directed by the Store Director.
Train and supervise associates in night crew activities, policies and procedures.
Maintain product quality by rotating, stocking and facing products, discarding spoiled or out-of-code products, and maintaining the backroom.
Clean and dust shelves.
Assist with ordering, receiving, storing, stocking, inventory control and building displays.
Plan regular and seasonal merchandise requirements and special sales needs with the Grocery Manager.
Verify orders against invoices, audit product case contents, and complete required forms and reports accurately.
Implement company and division operating and merchandising policies and practices.
Control shrink, prevent product damage and the sale of unsafe or out-of-code products, and assist with reclamation.
Promote enthusiastic customer awareness and fast, friendly, courteous service.
Maintain positive vendor relations.
Implement company loss prevention and security policies after hours.
Perform all duties accurately, safely, honestly and with integrity; perform other duties as assigned and necessary.
Operate related equipment, including hand trucks, six-wheel carts, pallet jacks and ladders, and use safety cutters and cleaning supplies.
Cover various positions throughout the store and follow emergency procedures for equipment or computer software malfunctions.