Night Crew Lead
About The Position
The Night Crew Lead exemplifies strong customer service while supervising and participating in night crew activities. The role assists the Grocery Manager in directing grocery department operations, trains and supervises night crew personnel, communicates with the Grocery Manager and Store Director, and may supervise the total store during the night crew shift as directed. The Night Crew Lead helps maintain product quality and inventory, supports ordering and merchandising, implements company policies, controls shrink, and helps maintain a safe, secure, and sanitary work environment. The position requires working nights; weekends and holidays may also be scheduled. Scheduled hours vary, and the employee must be able to work with little supervision, including while the store is closed. The role involves extended standing and walking, frequently handling and moving items weighing up to approximately 80 pounds, pushing or pulling loaded carts and pallet jacks, and possibly climbing ladders. The work environment is primarily a temperature-controlled store, with exposure to cleaning chemicals, varying temperatures in loading and receiving areas, cooler temperatures around 28°F, freezer temperatures around -20°F, and occasional outdoor conditions. The stated pay range is $17.38 to $23.71 per hour, but not less than the local minimum wage. Starting pay varies based on location, experience, qualifications, and applicable collective bargaining agreements. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO or vacation pay, paid holidays, bereavement pay, and retirement benefits such as pension and/or 401(k) eligibility, subject to service, hours worked, and applicable agreements. Associates may be eligible for a quarterly bonus if applicable.
Requirements
- Friendly and courteous manner; initiative and composure when dealing with customers, coworkers, and vendors, and ability to concentrate while handling interruptions and customer complaints.
- Ability to cooperate with others and work as part of a team, as well as work independently with little supervision when the store is closed.
- Good oral and written communication skills.
- Ability to stand and walk for long periods; frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds from floor level to overhead; push or pull fully loaded hand trucks, six-wheel carts, or pallet jacks; and possibly climb ladders.
- Ability to use safety cutters and cleaning supplies.
- Mental alertness to complete work safely and accurately, including repetitive tasks; mental dexterity and good eye-hand coordination for repetitive movements.
- Knowledge of basic mathematics, inventory control, storage, merchandising, and shipping and receiving procedures.
- Ability to work nights; weekends and holidays may be required. Scheduled hours vary, and regular attendance is required.
- Ability to cover various positions throughout the store.
- Knowledge of and ability to implement emergency procedures for equipment and computer software malfunctions.
- Ability to comply with Company policies, grooming standards, and dress code.
Responsibilities
- Assist the Grocery Manager in directing grocery department operations, including supervising and training night crew personnel.
- Supervise and participate in night crew activities to support sales, earnings, and customer satisfaction.
- Report incidents requiring discipline to the Grocery Manager and Store Director, and communicate with them about night crew activities.
- Train and supervise associates in night crew activities, policies, and procedures; supervise the total store during the night crew shift as directed by the Store Director.
- Maintain product quality by rotating, stocking, and facing products; remove out-of-code or spoiled products; maintain the backroom; and clean and dust shelves.
- Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
- Operate related equipment, including hand trucks, six-wheel carts, pallet jacks, and ladders.
- Maintain a safe, secure, and sanitary working environment.
- Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
- Verify orders against invoices, audit product case contents, and complete required forms and reports accurately to support cost, quality, and inventory control.
- Implement Company and Division operating and merchandising policies and practices; control shrink; prevent product damage and the sale of unsafe or out-of-code products; and assist with reclamation.
- Promote enthusiastic customer awareness and fast, friendly, courteous customer service, and maintain positive vendor relations.
- Implement Company loss prevention and security policies after hours.
- Perform job duties accurately, safely, honestly, and with integrity; perform other duties as assigned and necessary.
- Cover various positions throughout the store as required.
- Implement emergency procedures in the event of equipment or computer software malfunctions.
- Comply with Company policies, including grooming standards and dress code.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Sick pay accrued based on hours worked
- PTO or vacation pay accrued based on hours worked, or Flexible Time Off
- Paid holidays (8–9 days annually; the detailed benefits statement specifies 9 days annually)
- Bereavement pay
- Retirement benefits, including pension and/or 401(k) eligibility
- Possible quarterly bonus, if applicable
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
