Night Cleaner

Universal Studios Hollywood•Los Angeles, CA

About The Position

The Night Cleaner is responsible for cleaning restaurants, kitchens, attraction venues, retail stores, break rooms, restrooms, administrative buildings, and warehouses. Duties include cleaning and disinfecting surfaces and floors, emptying and compacting trash, replenishing restroom and sanitary supplies, and maintaining cleanliness across assigned areas. The role also involves providing courteous guest service, following safety practices and company protocols, and helping maintain a safe and welcoming environment for guests and team members. The position requires overnight availability and availability to work at least four days per week during peak seasons, including a rotation of mornings, evenings, weekends, and holidays. Work may be almost exclusively outdoors depending on the assigned location, and employees may encounter heat, sun, cold, and inclement weather. The posted pay is $20.91 per hour.

Requirements

  • Must be at least 18 years old.
  • Must be able to work overnight shifts.
  • Must be available to work at least four days per week throughout peak seasons, including a rotation of mornings, evenings, weekends, and holidays.
  • Must be able to walk or stand for extended periods.
  • Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds with assistance.

Responsibilities

  • Thoroughly clean restaurants and kitchens, including replenishing sanitary station towel and soap dispensers; sweeping, mopping, and hosing down floors; cleaning mats; and detailing walls, light fixtures and fans, doors, counters, signs, and serving areas.
  • Scrub, strip, and wax floors as assigned.
  • Empty trash cans in restaurants, kitchens, attraction venues, retail stores, break rooms, restrooms, administrative buildings, and warehouses; clean or replace liners; and compact trash.
  • Vacuum, sweep, and mop floors in attraction venues, retail stores, break rooms, administrative buildings, and warehouses; scrub, strip, and wax floors when assigned.
  • Dust furniture, light fixtures, handrails, props, and other items; remove gum and clean carpets in attraction venues.
  • Thoroughly clean and disinfect restrooms, including mirrors, countertops, floors, toilet bowls, and urinals; remove graffiti; and replenish restroom supplies and dispensers.
  • Provide extraordinary guest service, answer questions, share information courteously, and assist guests.
  • Use proper safety practices, maintain department standards, and uphold Park safety policies.
  • Monitor and maintain a safe and secure environment for team members and guests in accordance with company guidelines and protocols.
  • Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively.
  • Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
  • Maintain trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues.
  • Perform other duties as assigned.

Benefits

  • Complimentary admission to Universal Studios Hollywood and all Universal theme parks.
  • Opportunity to earn complimentary tickets for friends and family.
  • Discounts on food and merchandise.
  • Special employee events, including preview nights for new attractions and events.
  • Resume-building workshops.
  • Growth opportunities.
  • Wellness programs.
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