About The Position

The NIGHT banquets set-up inspector plays a key role in the success of the banquet department at the Keystone Lodge and Spa. We are seeking hospitality and guest service oriented individuals.

Requirements

  • Able to lift up to 75 pounds
  • Willing to work long hours, weekends, mornings, evenings and holidays as needed
  • Positive “can do” attitude
  • Able to work under pressure
  • Pride in work
  • Ability to lead by example
  • Self motivated and motivator of staff
  • Strong communication skill
  • Enthusiasm for guest service

Nice To Haves

  • Previous experience with banquet set up

Responsibilities

  • Provide superior guest service and assistance in a professional, cheerful, courteous, and timely manner.
  • Inspect all meeting and banquet sets for quality and correctness.
  • Train and supervise staff in all areas of their job.
  • Maintain high standards of department by enforcing policy.
  • Maintain inventory of equipment and supplies.
  • Complete daily work schedule and take responsibility for completion.
  • Take initiative to improve product and service.
  • Read, understand and organize daily’s, weekly’s, and banquet event orders.
  • Maintain departmental storage areas and offices.
  • Be available to group leaders to ensure their requirements are met.
  • Know all types of room set-ups and table configurations.
  • Set meeting and banquet rooms with critical eye for detail, as to achieve “zero defect”.
  • Carefully lift, carry, and maneuver all types of furniture and equipment for extended periods of time.
  • Ensure meeting and banquet rooms, public areas, and bathrooms are kept clean.
  • Respond to client’s many requests and changes in an efficient and professional manner.
  • Interact positively with other departments.
  • Actively uphold Resort and departmental quality of service standards.
  • Correct and signpost events in a timely manner.
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