Spa Concierge, Keystone Lodge and Spa - Year Round/Part Time - Keystone, CO

Vail Resorts•Keystone, FL

12h•Onsite

About The Position

This role is a welcoming and knowledgeable first impression at the Keystone Lodge and Spa. It involves arranging spa appointments and packages, acting as a complete source of information for spa treatments and retail goods, and maintaining order and efficiency for spa operations through proper scheduling. The position also requires maintaining the presentation of retail items, explaining spa and retail features, assisting with inventory, handling billing and point-of-sale functions, ensuring a pleasant guest experience, and assisting with special projects/events. Teamwork with front desk concierges and therapists is essential, along with a positive and fun attitude.

Requirements

High school diploma or equivalent
Must be able to work weekends and evenings.
Making Spa your primary job commitment
Typing, computer and basic math skills required
Must attend product knowledge training
Must be proficient in sales and guest service
Must possess good organizational skills
Must be able to work well within a team environment
“Can-Do” attitude a must

Nice To Haves

First Aid and CPR training desired, but not necessary

Responsibilities

Arrange for all spa appointments and packages
Act as the initial and complete source of information regarding all available spa treatments and retail goods
Maintain a sense of order and efficiency for spa operations via proper scheduling of guest and staff appointments
Maintain the orderliness, cleanliness and presentation of all retail items
Be able to explain the key features of the spa and retail area
Assist with scheduled retail inventory
Handle all the billing and point-of-sale functions for spa services and retail sales
Ensure a pleasant visit for each guest
Assist with special projects/events as requested
Able to work as a team with both front desk concierges and back of spa therapists