PT Night Auditor

Crescent Careers • Los Angeles, CA

8d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We are looking for our next great team member to join our Front Office team. You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift.

Requirements

• At least 1-2 years of hotel front office experience or prior experience as a Night Auditor
• An eye for detail
• A passion to provide quality of service to our guests
• Prior Hyatt brand experience
• Excellent computer skills
• Excellent customer service skills
• Excellent communication skills

Nice To Haves

• Knowledge of Otelier
• Knowledge of Opera Cloud

Responsibilities

• Check in guests
• Answer phones
• Take reservations
• Respond to guest complaints, requests and emergencies
• Process invoices
• Reconcile accounts
• Investigate and resolve out-of-balance accounts
• Keep accurate financial records and ledgers
• Help prepare for forecasts and audits

Benefits

• An exceptional benefit plan for associates & family members
• 401K matching program
• Flexible scheduling
• Highly competitive wages
• Discounts with our Crescent managed properties in North America for you & your family members
• Hyatt Hotel Associate discount worldwide

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed