PT Night Auditor

Horseshoe Bay Resort • Los Angeles, CA

8d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We are looking for our next great team member to join our Front Office team. We are committed to providing you with an exceptional benefit plan for associates & family members, a 401K matching program, flexible scheduling, highly competitive wages, and discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide.

Requirements

• At least 1-2 years of hotel front office experience or prior experience as a Night Auditor.
• An eye for detail and a passion to provide quality of service to our guests.
• Prior Hyatt brand experience.
• Excellent computer skills.
• Excellent customer service skills.
• Excellent communication skills.

Nice To Haves

• Knowledge of Otelier and Opera Cloud preferred.

Responsibilities

• Provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift.
• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices and reconcile accounts.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.

Benefits

• An exceptional benefit plan for associates & family members
• 401K matching program
• Flexible scheduling
• Highly competitive wages
• Discounts with our Crescent managed properties in North America for you & your family members
• Hyatt Hotel Associate discount worldwide.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed