Night Auditor

ZMC Hotels, LLC•Sebring, FL

About The Position

The Night Auditor works independently while contributing to the hotel team, providing friendly, quality service to guests. The role includes night audit and closing tasks, responsibility for hotel property and guest safety, and authority over hotel operations while on duty. The Night Auditor also handles reservations and check-ins, answers guest questions, and helps make each guest’s stay enjoyable.

Requirements

  • Strong computer skills.
  • Exceptional communication skills.
  • Demonstrated excellence in guest service.
  • Ability to multitask with limited supervision.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Complete closing reports at the end of each night.
  • Maintain responsibility and accountability for hotel property and guest safety, and exercise authority over hotel operations while on duty.
  • Know reservation procedures, take reservations, and follow cancellation procedures and the Walk Policy.
  • Check in guests, provide customer service, and answer guest questions.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off for full-time employees.
  • 401(k) for full-time employees.
  • Employee discounts on hotels across the country, including franchise rates at hotels within the brand and other hotels managed by ZMC Hotels.
  • Opportunities for bonuses.
  • $250 referral bonus for the referring employee and $250 for the referred associate.
  • DailyPay access to earned wages before payday.
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