Night Auditor

HENLEY SPW LLC•Richmond, VA

13d•$18 - $19

About The Position

The Night Auditor performs overnight front desk duties and end-of-day accounting tasks at the Hilton Richmond Hotel & Spa/Short Pump. The role assists late-night guests, processes check-ins and check-outs, responds to customer requests, and audits, reconciles, and balances daily financial activities. The position works the overnight shift from 11 p.m. to 7 a.m. and may act as manager on duty when necessary. Shamin Hotels is Central Virginia's largest hotel management company, with 78 full- and select-service hotels operating under Hilton, Hyatt, Marriott, InterContinental, and Choice brands. The company describes its workplace as friendly and fun, with a commitment to excellence and outstanding guest service. Shamin Hotels is an equal opportunity employer, maintains a drug-free work environment, and requires applicants to agree to a pre-employment background check.

Requirements

High school diploma, GED certification, or equivalent experience is required.
1–2 years of hotel front desk or night auditor experience is required.
Must have an eye for detail, a friendly outgoing demeanor, and an aptitude with record keeping and reporting.
Must be guest-service oriented and interested in hospitality.
Must have excellent communication skills and familiarity with MS Office applications and comfort using other internet-based platforms.
Understanding of accounting and reporting functions and financial management skills is required.
Must have open availability throughout the week.

Nice To Haves

An associate or bachelor’s degree is preferred.
Hilton experience is highly desirable.
Experience with the PEP property management system is highly desirable.

Responsibilities

Perform daily audit procedures as set forth by the hotel and company.
Perform and attribute all required audit reports.
Balance all cash receipts and work performed during the audit shift.
Prepare the front office for the ‘A’ shift and reset the day's business.
Answer the switchboard, complete room reservations, and work with housekeeping and maintenance to fulfill guest requests.
Enter banquet and other charges and communicate with banquet, sales, and accounting departments.
Act as manager on duty when necessary.
Participate in front office meetings and trainings.
Assist late-night guests, process check-ins and check-outs, and address customer requests.
Audit, reconcile, and balance daily financial activities.