Night Auditor
Hilton Mystic•Mystic, CT
•$21•Onsite
About The Position
Join Hilton Mystic as a Night Auditor, where you will play a crucial role in ensuring the smooth operation of our front desk during the overnight hours. This position offers an excellent opportunity to be part of a dynamic team in a welcoming environment, providing outstanding service to our guests while managing financial and operational audits.
Requirements
- Prior experience in hospitality or front desk operations preferred.
- Strong attention to detail and accuracy in handling financial data.
- Ability to work independently and manage multiple tasks overnight.
- Excellent communication and customer service skills.
- Basic computer proficiency, including experience with property management systems and MS Office.
- Flexible availability to work overnight shifts.
Responsibilities
- Perform nightly audit of hotel accounts, ensuring all transactions are accurate and balanced.
- Manage the front desk operations during overnight shifts, including check-ins, check-outs, and guest inquiries.
- Reconcile daily revenue reports and communicate discrepancies or issues to management.
- Assist with reservations, cancellations, and room assignments as needed.
- Respond promptly and professionally to guest requests and concerns to maintain high levels of guest satisfaction.
- Maintain accurate records of nightly activities and prepare reports for management review.
Benefits
- Competitive compensation at $20.50 per hour, paid bi-weekly.
- Opportunities for career growth within the Hilton family.
- Employee discounts on hotel stays and services.
- Comprehensive training and supportive work environment.
- Access to Hilton’s benefits package including health and wellness programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
