Part-Time Night Auditor | Overnight Hotel Front Desk

Crescent Careers • White Plains, NY

4d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be part of something great. We will encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright throughout your career journey. Whether it is our health and wellness programs, best-in-class learning and development, or travel discounts that “feed your inner explorer,” we work hard to create and deliver what YOU need. We are ready for you to start your journey with us, where You Belong. We Care. Shine Bright. We are looking for our next great team member to join our Front Office team as a Night Auditor.

Requirements

• Front desk or accounting experience preferred
• Strong attention to detail and organizational skills
• Ability to work overnight shifts independently
• Familiarity with hotel PMS and accounting systems
• Exceptional communication skills
• Detail oriented
• Ability to learn in an ever changing work environment
• Must have flexible schedule and be willing to work beyond scheduled hours if necessary
• Multi-tasking skills
• Comfortable balancing multiple responsibilities
• Must be able to work overnight shifts independently
• Must maintain a flexible schedule, including weekends, holidays, and additional hours when necessary

Nice To Haves

• Previous front desk or accounting experience is preferred
• Familiarity with hotel property management and accounting systems is also helpful

Responsibilities

• Manage the hotel’s overnight front desk operations while providing exceptional service to our guests.
• Warmly welcome guests, handle late-night check-ins and early check-outs, answer telephone calls, respond to inquiries, and assist with guest requests promptly and professionally.
• Process guest payments, issue receipts, and maintain accurate billing records.
• Reconcile the hotel’s daily financial transactions, including room charges, cash payments, credit card payments, and other revenue.
• Prepare and balance daily financial reports, audit front desk records, identify discrepancies, and make corrections when necessary.
• Manage reservations and room assignments.
• Respond to overnight guest needs.
• Conduct routine property checks to help maintain a safe and secure environment.
• Communicate important information and any outstanding matters to the morning team and hotel management before completing your shift.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates and their family members
• RSP/401(k) matching program for eligible associates
• Flexible scheduling
• Discounts at Crescent-managed properties throughout North America for you and your family members
• Marriott Hotel Discount
• Tuition Assistance Benefit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed