Part-Time Night Auditor | Overnight Hotel Front Desk

Horseshoe Bay Resort • City of White Plains, NY

5d • Onsite

About The Position

At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to and proud of the exceptional experiences we provide for our guests. We are looking for our next great team member to join our Front Office team as a Night Auditor. We are committed to providing you with highly competitive wages, an exceptional benefit plan for eligible associates and their family members, an RSP/401(k) matching program for eligible associates, flexible scheduling, discounts at Crescent-managed properties throughout North America for you and your family members, Marriott Hotel Discount, and a Tuition Assistance Benefit.

Requirements

• Front desk or accounting experience preferred
• Strong attention to detail and organizational skills
• Ability to work overnight shifts independently
• Familiarity with hotel PMS and accounting systems
• Exceptional communication skills
• Detail oriented
• Ability to learn in an ever changing work environment
• Must have flexible schedule and be willing to work beyond scheduled hours if necessary
• Multi-tasking skills
• Comfortable balancing multiple responsibilities
• Must be able to work overnight shifts independently
• Must maintain a flexible schedule, including weekends, holidays, and additional hours when necessary

Nice To Haves

• Previous front desk or accounting experience is preferred.
• Familiarity with hotel property management and accounting systems is also helpful.

Responsibilities

• Manage the hotel’s overnight front desk operations while providing exceptional service to our guests.
• Warmly welcome guests, handle late-night check-ins and early check-outs, answer telephone calls, respond to inquiries, and assist with guest requests promptly and professionally.
• Process guest payments, issue receipts, and maintain accurate billing records.
• Reconcile the hotel’s daily financial transactions, including room charges, cash payments, credit card payments, and other revenue.
• Prepare and balance daily financial reports, audit front desk records, identify discrepancies, and make corrections when necessary.
• Manage reservations and room assignments.
• Respond to overnight guest needs.
• Conduct routine property checks to help maintain a safe and secure environment.
• Communicate important information and any outstanding matters to the morning team and hotel management before completing your shift.
• Work independently during overnight hours and remain on your feet and mobile throughout the front office and hotel areas.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates and their family members
• RSP/401(k) matching program for eligible associates
• Flexible scheduling
• Discounts at Crescent-managed properties throughout North America for you and your family members
• Marriott Hotel Discount
• Tuition Assistance Benefit

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed