Night Auditor

Davidson Hospitality Group•Chicago, IL

10d•$27 - $27•Onsite

About The Position

Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville neighborhood of Chicago, is seeking passionate and dedicated individuals to join our team. As a luxurious boutique hotel, we offer a unique and immersive experience for both guests and team members. With our prime location steps away from Wrigley Field, home of the Chicago Cubs, and the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub of excitement and energy. Our team is committed to delivering exceptional service and creating memorable moments for our guests. As an employee, you will have the opportunity to work in a fast-paced, dynamic environment where you can grow your skills and advance your career. Join us at Hotel Zachary and be part of our team's commitment to excellence in hospitality. Apply now to be a part of our thriving team! Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Requirements

Prior cash handling experience necessary
High school diploma or equivalent required
Read, write and speak English fluently
Ability to work independently with minimal supervision
Strong computer skills

Nice To Haves

1-2 years of experience as a Night Auditor or in a similar role preferred
Strong attention to detail and ability to multitask
Excellent communication and problem-solving skills
Ability to work flexible hours including overnights, weekends, and holidays

Responsibilities

Perform front desk duties such as guest check-ins and check-outs during the night shift
Process guest payments and maintain accurate records
Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
Assist guests with inquiries, requests, and any issues that may arise during the night
Ensure the safety and security of the hotel premises during overnight hours
Provide exceptional customer service and create a welcoming and positive atmosphere for guests
Collaborate with other departments to address guest needs and ensure a seamless guest experience
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively