Night Auditor
About The Position
The Night Auditor is responsible for performing the overnight responsibilities of the hotel reception, delivering exceptional experiences for guests. This role involves balancing the hotel's daily business, recording end-of-day transactions, and rolling the hotel systems into the new business day. The Night Auditor also contributes to the overall safety and security of the hotel by following safety rules and coordinating guests and staff in overnight emergency situations. Holiday Inn - Austin Midtown, TX is managed by First Call Hospitality, an established hotel management company known for its great care of properties, owners, guests, and associates. First Call Hospitality offers employees great training, development opportunities, and a long-term home-base.
Requirements
- Must have a professional, warm, and approachable disposition
- Fluently read, write, and speak English
- Demonstrated ability to remain level-headed in hectic and tense situations
- Ability to complete tasks accurately and on time while working alone with little to no direct supervision
Responsibilities
- Post, report, and balance the daily transactions and payments of the hotel’s lodging operation and the other various outlets of the hotel for end-of-day reporting
- Perform the required End of Day routines on the applicable hotel systems
- Attend to guest registration, room assignments, and special requests
- Take, modify, and update room reservations
- Accurately record and process guest charges, credits, and payments
- Assist and respond to all guest inquiries in person, phone, or email as appropriate
- Deliver the Brand and Company promises
Benefits
- Training and development programs
- 6 holidays (paid at time and half for hours worked)
- Employee Social Events
- Elective Medical, Dental, Vision and Supplemental Insurance
- Paid Time Off (PTO) accrual starting on your first day of work
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
